Iowa Department of Administrative Services
Customer Experience Internship
Iowa Department of Administrative Services, Des Moines, Iowa, United States, 50319
Customer Experience Internship
Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5014776)
Apply
Customer Experience Internship
Salary
$20.40 Hourly
Location
Des Moines - 50313 - Polk County, IA
Job Type
Internship
Remote Employment
Flexible/Hybrid
Job Number
26-00163
Agency
625 Iowa Department of Revenue
Division
Internal Services Division
Opening Date
07/21/2025
Closing Date
10/12/2025 11:59 PM Central
LinkedIn Tag
#LI-DNP
Point of Contact
idrinternships@iowa.gov
To Apply
Applicants are encouraged to attach a resume to their NeoGov application
Job Description
This is a non-merit internship position. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Customer Experience Intern – Spring 2026
Step into a pivotal role as an intern with the Iowa Department of Revenue's Customer Experience Bureau. This paid position rewards experience, emphasizes strong communication skills, and meticulous attention to detail.
A typical day for an intern can include:
Producing, Refining, and Editing Written Correspondence, and Conducting Language Review
Crafting Compelling Social Media Content
Website Content Creation
Cultivating Innovating Chatbot Development
Supporting Training and Presentation Opportunities
Job Specific Competencies:
Microsoft Word (editing, formatting text, etc.
Google Docs and Sheets
Design tools such as Adobe Creative Suite or Canva Visual Suite
Join us in redefining customer engagement standards. Apply today and shape the future of service excellence!
Hours:Part-time during semester of up to 20 hours per week. Full-time during summer or semester break, approximately 40 hours per week.
Location:Interns are required to attend onboarding and initial training at the Hoover State Office Building, located on the State Capitol Complex in Des Moines. Following the training period, remote work is an option if specific qualifications are met.
Please note: Interns are required to be physically located in Iowa for the duration of the internship.
About the Department of Revenue:
The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place.
Applicants must live within the State of Iowa to qualify for this position.
A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate.
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.
Minimum Qualification Requirements
Applicants for positions in this class must be currently enrolled students in a degree program at an accredited educational institution, as determined by the Iowa Department of Administrative Services – Human Resources Enterprise.
For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/AdministrativeIntern-00705.pdf) .
Employer
State of Iowa
Agency
625 Iowa Department of Revenue
Address
Hoover State Office Building, 4th Floor
1305 E Walnut St
Des Moines, Iowa, 50319
Website
https://revenue.iowa.gov
Apply
Please verify your email addressVerify Email
Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5014776)
Apply
Customer Experience Internship
Salary
$20.40 Hourly
Location
Des Moines - 50313 - Polk County, IA
Job Type
Internship
Remote Employment
Flexible/Hybrid
Job Number
26-00163
Agency
625 Iowa Department of Revenue
Division
Internal Services Division
Opening Date
07/21/2025
Closing Date
10/12/2025 11:59 PM Central
LinkedIn Tag
#LI-DNP
Point of Contact
idrinternships@iowa.gov
To Apply
Applicants are encouraged to attach a resume to their NeoGov application
Job Description
This is a non-merit internship position. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Customer Experience Intern – Spring 2026
Step into a pivotal role as an intern with the Iowa Department of Revenue's Customer Experience Bureau. This paid position rewards experience, emphasizes strong communication skills, and meticulous attention to detail.
A typical day for an intern can include:
Producing, Refining, and Editing Written Correspondence, and Conducting Language Review
Crafting Compelling Social Media Content
Website Content Creation
Cultivating Innovating Chatbot Development
Supporting Training and Presentation Opportunities
Job Specific Competencies:
Microsoft Word (editing, formatting text, etc.
Google Docs and Sheets
Design tools such as Adobe Creative Suite or Canva Visual Suite
Join us in redefining customer engagement standards. Apply today and shape the future of service excellence!
Hours:Part-time during semester of up to 20 hours per week. Full-time during summer or semester break, approximately 40 hours per week.
Location:Interns are required to attend onboarding and initial training at the Hoover State Office Building, located on the State Capitol Complex in Des Moines. Following the training period, remote work is an option if specific qualifications are met.
Please note: Interns are required to be physically located in Iowa for the duration of the internship.
About the Department of Revenue:
The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place.
Applicants must live within the State of Iowa to qualify for this position.
A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate.
Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.
Minimum Qualification Requirements
Applicants for positions in this class must be currently enrolled students in a degree program at an accredited educational institution, as determined by the Iowa Department of Administrative Services – Human Resources Enterprise.
For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/AdministrativeIntern-00705.pdf) .
Employer
State of Iowa
Agency
625 Iowa Department of Revenue
Address
Hoover State Office Building, 4th Floor
1305 E Walnut St
Des Moines, Iowa, 50319
Website
https://revenue.iowa.gov
Apply
Please verify your email addressVerify Email