Logo
PulteGroup

Escrow Manager (PGP Title)

PulteGroup, Scottsdale, Arizona, us, 85261

Save Job

Overview

Is this your next job Read the full description below to find out, and do not hesitate to make an application. Ensuring smooth and secure real estate closings for all involved in the transaction.

PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you’re looking for a career with purpose, growth, and the chance to make a difference, you’ll find it here. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.

This position is 100% in-office in Scottsdale, AZ.

JOB SUMMARY Responsible for achieving branch strategic and financial objectives by establishing and overseeing efficient closing/settlement processes, developing internal and external customer relationships, preparing and maintaining branch budgets and managing and developing branch staff.

PRIMARY RESPONSIBILITIES

Ensure daily branch operations are conducted in accordance with operations standards

Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing and post-closing

Ensure quality customer service. Monitor and respond to Pulte Group’s customer service management system (CQE).

Serve as point of contact for customer questions and concerns as needed

Prepare and adhere to departmental budgets with focus on expense reduction and maximizing revenue

Market the value of PGP to Pulte Group and Pulte Mortgage, customers, realtors and other lenders

Perform as a team member in allocating and coordinating the workflow

Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures

Keep abreast of area competitors’ products, services and costs

Maintain and foster branch participation in division/community events and promote Pulte values and culture

Act as liaison between all parties to the transaction within the Title & Settlement Process

Handle all aspects of the settlement transactions and facilitate closings

Follow Escrow Accounting Business Practice Guidelines while complying with state Good Funds Statutes

Review escrow quality assurance reports and resolve outstanding issues to ensure compliance with required business policy

Perform other duties as assigned

REQUIRED EDUCATION

Minimum High School Diploma or equivalent

Licensing requirements as required by State/Federal Agencies

Notary Public license requirements as required by State

REQUIRED EXPERIENCE

Related Functional Experience: Minimum of 3-5 years Escrow Operations Experience

Supervisory Minimum of 2 years at a supervisory level or above

Specialize in RESPA with understanding of company's underwriting guidelines

Understanding of title and settlement rules and regulations

Effective communication, presentation, and organization skills

Capacity to work in a multi-location team environment

Ability to prioritize conflicting demands & meet department needs with available resources

Efficient in Microsoft Windows, Outlook, Excel, One Note and Softpro is a plus

Loyal: Shows firm and constant support to a cause

Team Player: Works well as a member of a group

Functional Expert: Considered a thought leader on a subject

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of objectives

Resolve complex problems and execute complex transactions as needed

RECRUITMENT NOTES: PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. If recruiters submit unsolicited resumes, they may be the property of PulteGroup, Inc. and its affiliates. No fee is owed for unsolicited candidates.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide reasonable accommodation to a qualified applicant with a disability that will enable the individual to participate in the application process and be considered for a job. All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment. The Organization Participates in e-Verify. California Privacy Policy.

#J-18808-Ljbffr