Marquis Association Management
Job Summary:
The General Manager will be responsible for the overall management and operation of a luxury residential community, ensuring an unparalleled living experience for residents. The ideal candidate will be a strategic leader with a proven track record in managing high-end properties, delivering exceptional service, and fostering a positive community environment.
Key Responsibilities:
Lead and oversee daily operations of the property, ensuring seamless service delivery and operational excellence.
Build and maintain strong relationships with residents, addressing inquiries, concerns, and requests promptly and professionally.
Develop and implement operational strategies to optimize efficiency and enhance resident satisfaction.
Oversee financial performance, including budget preparation, expense management, and revenue generation.
Manage vendor relationships, ensuring compliance with service agreements and quality standards.
Supervise and mentor on-site staff, fostering a culture of professionalism, teamwork, and accountability.
Ensure compliance with all applicable regulations, policies, and best practices.
Coordinate property events and activities that enhance community engagement and luxury living standards.
Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Minimum of 5 years of experience managing high-end residential or luxury hospitality properties.
Strong financial acumen with experience in budget management and forecasting.
Exceptional interpersonal and communication skills, with a focus on delivering top-tier customer service.
Proven leadership and team management abilities, with the capacity to inspire and guide staff.
Detail-oriented with excellent problem-solving and organizational skills.
Proficiency in property management software and Microsoft Office Suite.
Ability to work flexible hours, including evenings and weekends as needed.
Knowledge of Jenark, Strongroom and Building-Link
What We Offer:
Competitive salary and performance-based bonuses.
Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and growth within our organization.
A collaborative and supportive work environment.
How to Apply:
If you are a dynamic, service-oriented leader with a passion for luxury property management, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and qualifications to [email address].
Join our team and help us redefine luxury living!
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Are you within 10-15 miles from the Miami Beach area?
Did you read the Must Have Job requirements in the job description?
Education:
Bachelor's (Preferred)
Experience:
Hotel / Residential Management: 5 years (Required)
Hospitality: 5 years (Required)
Finance /Budget: 3 years (Required)
Language:
English (Required)
Spanish (Required)
License/Certification:
Licensed Community Association Manager (Required)
Ability to Relocate:
Miami, FL 33137: Relocate before starting work (Required)
Work Location: In person