Substance Salon & Barberspa is hiring: Receptionist in Rutherford

Receptionist

Salon Receptionist Starts Immediately

Location: Rutherford, NJ

Business: Substance Salon & Barberspa

Compensation: Starting at $17 per hour, with potential to earn $19+ per hour depending on performance and experience

About Us

Substance Salon has proudly served the Rutherford and Bergen County community for over 16 years. We specialize in premium hair services, bespoke cuts, balayage, and men's grooming, with a reputation built on excellence, style, and luxury client experiences.

We are seeking a Salon Receptionist / Front Desk Coordinator who is more than just the front desk. This role combines client service, sales, operations, and social media management with a clear growth path into a future salon management role.

Responsibilities

• Client Experience
  • Greet and engage all guests with professionalism and warmth
  • Manage appointment bookings, confirmations, and schedule changes with accuracy
  • Handle client check-ins, checkouts, and payment transactions smoothly
  • Resolve client concerns in a timely, solution-oriented manner
• Sales Growth
  • Drive retail product sales by educating clients on benefits
  • Support service sales by recommending add-ons and promotions
  • Consistently aim to meet and exceed weekly and monthly sales targets
• Social Media and Marketing
  • Manage salon social media channels including Instagram, TikTok, and Facebook
  • Create engaging posts, stories, and reels to highlight services and promotions
  • Collaborate with stylists and management to capture authentic client content
• Operations and Administrative Support
  • Maintain salon cleanliness, organization, and presentation standards
  • Assist with inventory, retail stock control, and supply ordering
  • Support team scheduling, daily reporting, and operational flow

Qualifications

• Experience in a salon, spa, hospitality, or retail customer service environment preferred
• Strong communication and interpersonal skills with a client-first mindset
• Tech-savvy and comfortable learning scheduling and POS / CRM systems
• Social media management skills with an eye for content and branding
• Highly organized, detail-oriented, and able to multitask in a busy salon setting

Who You Are

• Mature, professional, and polished in both appearance and communication
• Stylish and in touch with beauty, fashion, and social trends
• Sales-minded with natural people skills that make guests feel welcome
• Strong in business administration and operations: organized, efficient, proactive
• Skilled in front desk duties including scheduling, guest check-in, payments, and client support
• Social media savvy, able to capture content and build authentic engagement
• Excited about the beauty industry and motivated to grow into a management role

What We Offer

• Starting pay at $17 per hour with potential to earn $19+ per hour depending on performance in sales, bookings, and retail / service results
• Retail and service sales bonuses
• Career path into salon management and leadership
• Ongoing education and exposure to the latest in beauty and wellness
• A creative, professional, and supportive salon culture

Work Schedule

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental Pay

• Commission pay
• Bonus pay
• Tips

Benefits

• Flexible schedule
• Paid time off
• 401(k)
• Referral program
• Employee discount