Receptionist Job at Fender Musical Instruments Corporation in Phoenix

Overview

Join to apply for the Receptionist role at Fender Musical Instruments Corporation (FMIC) located in Phoenix, AZ. This onsite role is based out of our Phoenix office; hours are Monday - Friday 8 AM - 5 PM.

We are looking for a Front Desk Receptionist to be the first point of contact for guests, vendors and delivery personnel. If you are passionate about music, friendly to everyone, highly organized and flexible, you may be a good fit for our team. We are committed to excellent customer service and are seeking a team member with the same dedication.

Responsibilities

• Manage lobby area by greeting, welcoming, directing and announcing all guests and visitors via Envoy check-in system and validate parking as needed
• Maintain guest badge log
• Answer, screen, and forward all incoming phone calls while providing basic information as requested or needed
• Receive deliveries and couriers, as backup for mailroom activities
• Maintain security by following procedures and controlling building access (issue visitor badges, add and delete employee badges)
• Monitor employee reservation system (Zoom Workspaces) and ensure proper protocol is followed
• Maintain office supplies, beverages, and snacks by providing daily distribution to break areas
• Perform other clerical and administrative tasks as needed
• Assist/backup for administrative assistants for meetings and events

Qualifications

• High school diploma or the equivalent
• Excellent verbal and written communication complemented by exemplary customer service skills
• 1–2 years of current/previous work experience in a similar role and environment
• Professional, friendly, and courteous demeanor
• Ability to be confident, resourceful, and proactive to manage issues
• Strong Microsoft Office Suite skills - Word, Excel, Outlook, PowerPoint
• Strong attention to detail; proven time-management and organizational skills
• Ability to work with minimal direction in a fast-paced environment with quick turnaround times
• Respect and sensitivity for cultural differences
• Music industry knowledge, Fender brands and history is helpful but not required

About Fender Musical Instruments

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, with brands including Fender, Squier, Gretsch, Jackson, EVH, Charvel and Groove Tubes. For more information, visit www.fender.com. FMIC offers a competitive benefits package including medical, dental, 401(k), paid time off, and an equipment purchase program. Fender is an equal opportunity employer and considers qualified applicants without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative