Entourage
The Role
As a Junior Marketing Account Manager, you’ll support the execution of B2B marketing campaigns and events, collaborating closely with internal teams, and clients. You’ll gain hands-on experience in campaign planning, client communications, and project coordination, helping ensure successful outcomes across the accounts that you work on.
Key Responsibilities
Client Relationship Management
- Serve as one of the day-to-day contacts for client communications and project updates, ensuring the client is kept up-to-date and next actions are circulated promptly.
- Prep for, and participate in regular client meetings and calls to review timelines, performance, and feedback.
- Escalate client concerns to the Marketing Account Manager or Client Lead and support resolution efforts.
- Develop a strong understanding of client businesses, industries, and goals.
- Prepare campaign status reports and performance metrics for clients and internal stakeholders.
Campaign and Project Management
- Collaborate with internal teams to develop tailored marketing and business development strategies.
- Support the execution of integrated marketing campaigns across content, event and business development outreach channels.
- Monitor industry trends and competitor activity to inform client strategies.
- Assist in preparing presentations, reports, and proposals for client meetings.
Team Collaboration
- Work closely with internal account teams to foster a collaborative, high-performance environment.
- Coordinate internal resources to ensure timely and high-quality service delivery.
Event Coordination
- Manage logistics for client events, including venue sourcing, speaker coordination, and on-site execution.
- Brief designers and developers to create engaging landing pages and event assets.
- Attend and manage events, ensuring smooth delivery and stakeholder satisfaction.
- Travel may be required for events outside your local area.
Budget & Financial Support
- Assist in tracking project budgets and providing updates to the Marketing Account Manager.
- Support financial reporting and reconciliation under guidance from senior team members.
Operational Excellence
- Follow internal processes to ensure consistent, high-quality service delivery.
- Monitor client satisfaction and proactively flag challenges to the Client Lead.
- Collaborate across departments to ensure integrated campaign execution.
New Business Development
- Support the preparation of proposals, presentations, and pitches by gathering insights and coordinating logistics.
Required Qualifications
- 1–2 years of experience in marketing, client services, or account management, ideally in a B2B environment.
- Exposure to event planning and campaign coordination.
- Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
Preferred Skills & Experience
- Experience with project management tools (e.g., Monday.com, Asana).
- Familiarity with CRM platforms (e.g., Salesforce, HubSpot).
- Exposure to marketing automation tools and digital analytics platforms.
Key Competencies
- Communication: Strong verbal and written communication skills; able to present ideas clearly and persuasively.
- Relationship Building: Excellent interpersonal skills; able to build trust with clients and internal teams.
- Analytical Thinking: Ability to interpret data and campaign metrics to inform decisions.
- Organization: Skilled at managing multiple projects and deadlines simultaneously.
- Problem Solving: Proactive and solution-oriented approach to client challenges.
- Technical Proficiency: Comfortable using marketing tech tools and platforms.
Benefits
- 401k Company contributions
- Health Insurance
- Birthday day off
- Professional development plan
- Hybrid working
- Travel outside your local area for events