iStaff
Overview
Senior Talent Acquisition/HR Professional
Seeking an IT Services Technician for a 1 year contract, 100% onsite role in Draper, Utah with a top-tier industry leader in the building materials and construction space. This is a great opportunity for someone who thrives in hands-on IT support environments and enjoys interfacing directly with end users. The role also includes occasional travel to nearby business sites to provide additional onsite support as needed. You’ll play a key role in maintaining smooth IT operations and ensuring the reliability of essential business systems.
Key Responsibilities
- Serve as the primary point of contact for onsite user support, troubleshooting technical issues and resolving incidents
- Deliver responsive, professional support for desktop systems, mobile devices, Office 365, Windows environments, and applications
- Maintain IT infrastructure including network equipment, wireless connectivity, VoIP, and peripheral devices
- Support Active Directory, Windows Server, and software deployments and updates
- Monitor and manage IT support requests using a help desk ticketing system
- Assist with inventory management of IT hardware and equipment
- Participate in patch management, process documentation, and ongoing improvement initiatives
- Provide support for industry-specific applications such as Command Alkon, Libra Loadout, or similar tools
- Travel locally to user locations for support, troubleshooting, or deployment
Qualifications
- 3+ years of hands-on experience in a desktop/help desk or IT field support role
- Strong understanding of Windows 10/11, Windows Server, Active Directory, and Office 365; Citrix experience is a plus
- Working knowledge of networking fundamentals, VPNs, mobile devices, and VoIP systems (ShoreTel a plus)
- Experience supporting both end users and infrastructure components like switches, routers, and cabling
- Ability to travel to local offices as required based on business and IT need
Seniority level
- Not Applicable
Employment type
- Contract
Job function
- Information Technology and Customer Service
Industries
- IT Services and IT Consulting
- Wholesale Building Materials