Telerecruiter- Call Center Job at OneBlood in Saint Petersburg

Join our team as a part-time Telerecruiter at OneBlood! As a Telerecruiter, you will be responsible for contacting eligible blood donors by telephone and other approved communication methods from previously developed lists to setup a donation appointment.

REQUIRED HOURS: This position is fully in office at our St Pete location - Mon - Thurs 3PM-8PM, Fri 2PM - 7PM, and Sat 9AM -5:30PM. Sunday OFF and a weekday of your choice.

RESPONSIBILITIES:

• By telephone and other approved communication methods (emails, text, flyers), contacts eligible blood donors and recruits them to donate regularly
• Provides excellent customer service at all times; establishes rapport with donors and potential donors, and educates them on the organization’s programs and services
• Enters donor information into the electronic database and utilizes various methods for appointment reminders
• Complies with and maintains current knowledge and understanding of Donor Recruitment policies, procedures and other related regulations
• Assists in stabilizing and maintaining blood donation inventory levels.

COMPENSTATION & BENEFITS:

• $16/hr. + monthly bonus structure based on metrics
• Access to pay before pay day
• PTO and Retirement Package
• Set in-office schedule

QUALIFICATIONS:

• High School diploma or equivalent
• Ability to communicate effectively orally and in writing, and comfortable speaking with donors on the phone
• Ability to meet pre-defined monthly metrics related to outreach calls, appointments confirmed, booking accuracy, and show rates; eligible to earn a monthly incentive award based upon goal achievements
• Ability to follow oral and written instructions
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Ability to speak, write, read, and understand English
• Skill in operating office equipment
• Basic computer skills including knowledge of Microsoft Office applications and database software navigation

If you are looking to make a difference in your community and have a passion for helping others, apply to join our team as a Account Representative at OneBlood today!

OneBlood is an Equal Opportunity Employer/Vet/Disability_/Other Protected Categories