UCSF Health
Overview
Apply fast, check the full description by scrolling below to find out the full requirements for this role. Join to apply for the
Practice Coordinator 2
role at
UCSF Health
Women's Health Primary Care
Full Time
86122BR
Job Summary: As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission.
Responsibilities
The Practice Coordinator 2 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.
Provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
Maintains all routine clerical operations and communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers.
Works as a team member and is flexible in dealing with changing priorities. Synthesizes knowledge of practice operations to problem-solve, prioritize and facilitate complex transactions.
Adheres to AIDET & Living PRIDE standards and has a basic understanding of Patient-Centered Medical Home concepts and delivery of services in a primary care setting.
Works to ensure accurate information flow between medical, hospital staff and departments to maximize unit efficiency and provides excellent customer service. May be required to work at any UCSF campus as needed and scheduled.
Salary note: The final salary and offer components are subject to additional approvals based on UC policy. Placement within the salary range depends on work experience and internal equity. For represented positions, placement is guided by the collective bargaining agreement. Salary range:
$29.68 - $42.48 (Hourly Rate) .
Qualifications Required Qualifications
High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
Successfully passes fingerprinting protocol and is approved to be a cash collector
Strong computer skills, including basic keyboarding, with experience in at least two Office-programs (Outlook, Word, Excel). Ability to navigate multiple patient records systems. Able to sit at a computer terminal with telephone headset for extended periods.
Ability to analyze situations, prioritize tasks, develop solutions and make recommendations.
Ability to work with minimal supervision; use good judgment and work independently, at times under deadlines.
Excellent customer service and communication/interpersonal skills, both over the telephone and in person.
Basic math skills; ability to deal with a wide variety of individuals and to work sensitively with patients.
Excellent organizational and problem-solving skills; strong writing skills to compose, edit, and proof a wide variety of documents.
Demonstrated administrative/office coordination skills and knowledge of medical practice terminology.
Within six months of start date, completion of the proficiency checklist with the Supervisor (as applicable) covering areas such as: Referrals, Pend orders, Pend smart sets, Schedule surgeries, Messaging (CRM), Telephone encounters, My Open Encounter, Patient lookup, Check in/out processes, Scanning, and related duties.
Preferred Qualifications
Demonstrated experience in health care (e.g., medical, dental, or veterinary) in areas such as patient scheduling, insurance verification, medical record data abstraction, or patient financial services.
Prior experience with appointment, ancillary service or surgical scheduling, or a combination of all three.
Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred.
Prior experience with EPIC.
About UCSF At UCSF Health, our mission is innovative patient care, advanced technology and pioneering research. UCSF Health is consistently ranked among the top hospitals nationwide and is committed to providing a rewarding work experience while delivering the best care. We support professional growth and continuous learning.
Pride Values UCSF is a diverse community committed to professionalism, respect, integrity, diversity and excellence (PRIDE values). We are also committed to equity and building a diverse, welcoming environment with culturally competent education, discovery, and patient care. More information at diversity.ucsf.edu.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Organization Health
Job Code and Payroll Title: 004819 PRACTICE CRD 2
Job Category: Administrative Support
Bargaining Unit: Teamsters Local 2010 - Clerical and Allied Services Unit (CX)
Employee Class: Career
Percentage: 100%
Location: San Francisco, CA
Campus: Mount Zion (SF)
Work Style: Fully On-Site
Shift: Days
Shift Length: 8 Hours
Additional Shift Details: Monday - Friday
Join us to find a rewarding career contributing to improving healthcare worldwide.
#J-18808-Ljbffr
Apply fast, check the full description by scrolling below to find out the full requirements for this role. Join to apply for the
Practice Coordinator 2
role at
UCSF Health
Women's Health Primary Care
Full Time
86122BR
Job Summary: As a patient-focused organization, UCSF Medical Center exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Medical Center seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission.
Responsibilities
The Practice Coordinator 2 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.
Provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
Maintains all routine clerical operations and communications. Adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers.
Works as a team member and is flexible in dealing with changing priorities. Synthesizes knowledge of practice operations to problem-solve, prioritize and facilitate complex transactions.
Adheres to AIDET & Living PRIDE standards and has a basic understanding of Patient-Centered Medical Home concepts and delivery of services in a primary care setting.
Works to ensure accurate information flow between medical, hospital staff and departments to maximize unit efficiency and provides excellent customer service. May be required to work at any UCSF campus as needed and scheduled.
Salary note: The final salary and offer components are subject to additional approvals based on UC policy. Placement within the salary range depends on work experience and internal equity. For represented positions, placement is guided by the collective bargaining agreement. Salary range:
$29.68 - $42.48 (Hourly Rate) .
Qualifications Required Qualifications
High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.
Successfully passes fingerprinting protocol and is approved to be a cash collector
Strong computer skills, including basic keyboarding, with experience in at least two Office-programs (Outlook, Word, Excel). Ability to navigate multiple patient records systems. Able to sit at a computer terminal with telephone headset for extended periods.
Ability to analyze situations, prioritize tasks, develop solutions and make recommendations.
Ability to work with minimal supervision; use good judgment and work independently, at times under deadlines.
Excellent customer service and communication/interpersonal skills, both over the telephone and in person.
Basic math skills; ability to deal with a wide variety of individuals and to work sensitively with patients.
Excellent organizational and problem-solving skills; strong writing skills to compose, edit, and proof a wide variety of documents.
Demonstrated administrative/office coordination skills and knowledge of medical practice terminology.
Within six months of start date, completion of the proficiency checklist with the Supervisor (as applicable) covering areas such as: Referrals, Pend orders, Pend smart sets, Schedule surgeries, Messaging (CRM), Telephone encounters, My Open Encounter, Patient lookup, Check in/out processes, Scanning, and related duties.
Preferred Qualifications
Demonstrated experience in health care (e.g., medical, dental, or veterinary) in areas such as patient scheduling, insurance verification, medical record data abstraction, or patient financial services.
Prior experience with appointment, ancillary service or surgical scheduling, or a combination of all three.
Bi-lingual or multi-lingual capability (Spanish, Cantonese, and Russian) strongly preferred.
Prior experience with EPIC.
About UCSF At UCSF Health, our mission is innovative patient care, advanced technology and pioneering research. UCSF Health is consistently ranked among the top hospitals nationwide and is committed to providing a rewarding work experience while delivering the best care. We support professional growth and continuous learning.
Pride Values UCSF is a diverse community committed to professionalism, respect, integrity, diversity and excellence (PRIDE values). We are also committed to equity and building a diverse, welcoming environment with culturally competent education, discovery, and patient care. More information at diversity.ucsf.edu.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Organization Health
Job Code and Payroll Title: 004819 PRACTICE CRD 2
Job Category: Administrative Support
Bargaining Unit: Teamsters Local 2010 - Clerical and Allied Services Unit (CX)
Employee Class: Career
Percentage: 100%
Location: San Francisco, CA
Campus: Mount Zion (SF)
Work Style: Fully On-Site
Shift: Days
Shift Length: 8 Hours
Additional Shift Details: Monday - Friday
Join us to find a rewarding career contributing to improving healthcare worldwide.
#J-18808-Ljbffr