Public Safety Dispatcher II

Salary : $106,489.97 - $115,569.38 AnnuallyLocation : Berkeley, CAJob Type: CareerJob Number: 2025-06-7018Department: PoliceOpening Date: 06/18/2025Closing Date: Continuous BENEFITS OF WORKING FOR BERKELEYis a small city with a big reputation. At just ten square miles of land and seven square miles of water, Berkeley is famous around the globe as a center for academic achievement, scientific exploration, free speech, and the arts, and home to over 50 parks, a top-ranked university, and the largest public marina in the San Francisco Bay. As an employer, the City of Berkeley offers all the benefits of a career in the public sector while fostering diversity, creativity, and innovation. Join a team of high-caliber, experienced staff with a shared mission of serving the Berkeley community and promoting an accessible, safe, healthy, environmentally-sound and culturally-rich city. JOB OPPORTUNITYThe City of Berkeley invites you to apply for the position of Public Safety Dispatcher II in the Police Department! In this role, you will perform professional public safety dispatching work, receives 911 system emergency and non-emergency calls, dispatches assignments according to police and fire procedures, operates various dispatch center equipment including computer terminals and maintains records.See the full job class specification here: MINIMUM QUALIFICATIONS A typical way of gaining the knowledge, skills, and abilities for this position is: Equivalent to graduation from high school AND Successful completion of the City's Public Safety Dispatcher Training Program OR The equivalent of two (2) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a consolidated public safety agency (dispatching police and fire) OR The equivalent of three (3) years full-time experience working independently in emergency services or communications with computer use and/or two-way ratio operations with a non-consolidated public safety agency, and possession of a Peace Officer Standards and Training (P.O.S.T.) Dispatch certificate. OTHER REQUIREMENTS: Possession of a typing certificate verifying the ability to accurately type a minimum of 35 net words per minute (wpm). Certification may be from an online typing test or a recognized business school, an employment or temporary agency, and must be dated within the past twelve (12) months from the application final filing date. Candidates may be required to take an on-site typing test as part of the selection process. Must be able to pass a medical and psychiatric evaluation. Must be willing to work evening, night, weekend, and holiday shifts. Must be able to travel to various locations within and outside the City of Berkeley to meet program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record. APPLICATION PROCESS Applicants must submit:Completed application (Please note that resumes are not a substitute for a completed application.)Responses to the supplemental questionnaireTyping Certificate: Minimum of 35 words per minute. The certificate must be from one of the following:Online typing testRecognized business schoolEmployment/temporary agencyAttach the Peace Officer Standards and Training (P.O.S.T.) Dispatch certificate. (if applicable)The typing certificate must be dated no more than twelve months prior to the date of application.Applications are available in alternative formats (audio-format, braille, large print, electronic text, etc.) upon request toPlease allow 10 days for production of the material in an alternative format.EXAM PROCESS The exam process will include, but is not limited to:Application review for minimum qualifications and required documents (qualifying experience will be calculated based on the administrative review date)Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content and may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The examination process and dates are subject to change. The City may, without notice, change or eliminate any assessment component as needs dictate. Applicants passing all examination phases will have their names placed on an employment eligible list that hiring departments will use to conduct final selection interviews.Reasonable Accommodations: The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must submit a request in writing toat the time of applicationPRE-EMPLOYMENT PROCESS Candidates under final consideration for employment with the City will undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, other credentials, credit check, criminal history check, and Live Scan fingerprinting. EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER The City of Berkeley is an Equal Employment Opportunity (EEO) employer. All employment actions shall be administered regardless of race, color, national origin, ancestry, religion, age, physical or mental disability or medical condition, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, pregnancy, political affiliation, veterans' status, or any other status protected under federal, state, or local law. DISASTER SERVICE WORKER All City employees are required to provide services as Disaster Service Workers in the event of an emergency/disaster.Benefited employees receive a myriad of financial and other , including CalPERS pension and other retirement plans, medical and dental coverage, tuition reimbursement, paid time off and more.Benefit-eligible employees include those with a regular work schedule of at least 20 hours per week. Employees working less than 30 hours per week may receive pro-rated benefits.RetirementCalPERSCity employees are included in the California Public Employees Retirement System (CalPERS). The retirement formula is either 2% at age 62 (PEPRA members) or 2.7% at age 55 (Classic members). Deferred CompensationThe City offers voluntary 457 deferred compensation plans with CalPERS or Empower. Employees may contribute up to the IRS maximum on a pre-tax basis.Medical PlansEmployees can choose coverage under Kaiser HMO or Sutter Health Plus HMO. The City contributes up to the full family premium for the Kaiser plan, or up to 99% of the full family premium for the Sutter Health Plus plan. Employees who have medical coverage under another group plan may choose to waive City-provided medical coverage and receive a monthly stipend.Dental PlanThe City provides group dental benefits through Delta Dental of California. The City contributes up to the family coverage for the plan, which covers 90% of the dental charges up to $2,000 annually per person. Orthodontic benefits are offered at a $2,000 lifetime maximum per person. Employees who have dental coverage under another group plan may choose to waive City-provided dental coverage and receive a monthly stipend.Life InsuranceThe City provides employees with a Life Insurance and Accidental Death & Dismemberment policy in the amount of $25,000 (Maintenance and Clerical Chapters) or $50,000 (Community Services and Part-Time Recreation Activity Leaders). Employees have the option to purchase additional term life insurance up to a maximum of $300,000.Sick LeaveEmployees earn one day of paid sick leave per month. VacationNew employees accrue 2 to 4 weeks of vacation annually, depending on classification (see )Holidays15 paid holidays and 3 floating holidays annuallyUniform AllowanceEmployees in select classifications receive up to $1,400 annually (see )(SEIU)01 Do you have a High School diploma or equivalent? Yes No 02 Do you have at least two (2) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a consolidated public safety agency (dispatching police and fire)? Yes No 03 Do you have at least three (3) years full-time experience working independently in emergency services or communications with computer use and/or two-way ratio operations with a non-consolidated public safety agency, AND possess a Peace Officer Standards and Training (P.O.S.T.) Dispatch certificate? (Note: You must attach your certificate of completion to your application or fax it to HR at (510) 981-6860). Yes No 04 If you answered "Yes" to either questions #2 or #3, describe your experience and list the names of employer(s) and dates of employment. Please provide sufficient detail so that we can evaluate your experience. If you answered "No" to both questions, type "N/A". Do not type "See Application" or "See Resume" 05 If you answered yes to question #3, Did you attach your Peace Officer Standards and Training (P.O.S.T.) Dispatch certificate? State yes or N/A. If you answered yes and did not attach it then you will be disqualified. 06 I acknowledge that I must attach a typing certificate, verifying the ability to accurately type a minimum of 35 wpm, from a recognized business school, employment agency, or temporary agency, dated within the past twelve (12) months from the application final filing date to be considered for this position. If I do not attach a copy of my certificate with my application or fax it to Attn: HR at (510) 981-6860 I will be automatically disqualified. Yes No 07 I acknowledge that I have reviewed all my answers to all above questions for accuracy. Yes Required Question