Athenahealth
Senior Manager, Product Operations – Product Roadmap & Release
Athenahealth, Boston, Massachusetts, us, 02298
Overview Senior Manager, Product Operations – Product Roadmap & Release. Location options: Belfast, ME (Hybrid) or Boston, MA (Hybrid). This role involves leading the communication of the product roadmap and ensuring stakeholders and customers understand the value of investments. Travel up to 10% annually.
Submit your CV and any additional required information after you have read this description by clicking on the application button. Responsibilities
Roadmap Communication & Storytelling: Lead the creation and delivery of clear narratives that explain the purpose and value of product investments from roadmap through release. Translate complex product strategies into accessible stories for internal teams and external audiences. Partner with Product, Marketing, and Customer Success to align messaging across channels. Cross-Functional Alignment: Lead internal enablement to equip teams with knowledge and tools to communicate priorities. Collaborate with senior leaders to ensure roadmap messaging supports strategic goals and resonates with stakeholders. Act as a trusted advisor to internal teams on the value of our product direction. Team Leadership: Manage, mentor, and develop a high-performing team focused on roadmap communications and stakeholder engagement. Foster a culture of clarity, accountability, and continuous improvement. Additional Responsibilities: Monitor industry trends and customer needs to inform and evolve roadmap narratives. Contribute to strategic planning and special projects as needed. QualificationsEducation & Experience
Bachelor’s degree in Business, Communications, Healthcare, Technology, or a related field; advanced degree preferred. 5–10 years of experience in product operations, strategic communications, or program management within healthcare or technology. Proven experience managing and developing teams. Skills & Competencies
Exceptional storytelling and communication skills with the ability to engage diverse audiences including senior leaders and customers. Strong strategic thinking and collaboration across teams. Demonstrated success leading through influence in a matrixed environment. Proficiency in Microsoft Excel and PowerPoint; familiarity with Confluence, Jira, or Aha! is a plus. Solid understanding of healthcare industry dynamics and customer needs. About Athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate daily hurdles for healthcare providers — powered by a vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our culture: Our employees — athenistas — are diverse and collaborative, committed to our mission and values of inclusiveness, accountability, and support. DEI commitment: We prioritize diversity, equity, and inclusion in every aspect of our business, from attracting a diverse workforce to maintaining an inclusive environment for all partners, customers, and communities. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management Industries: IT Services and IT Consulting
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Submit your CV and any additional required information after you have read this description by clicking on the application button. Responsibilities
Roadmap Communication & Storytelling: Lead the creation and delivery of clear narratives that explain the purpose and value of product investments from roadmap through release. Translate complex product strategies into accessible stories for internal teams and external audiences. Partner with Product, Marketing, and Customer Success to align messaging across channels. Cross-Functional Alignment: Lead internal enablement to equip teams with knowledge and tools to communicate priorities. Collaborate with senior leaders to ensure roadmap messaging supports strategic goals and resonates with stakeholders. Act as a trusted advisor to internal teams on the value of our product direction. Team Leadership: Manage, mentor, and develop a high-performing team focused on roadmap communications and stakeholder engagement. Foster a culture of clarity, accountability, and continuous improvement. Additional Responsibilities: Monitor industry trends and customer needs to inform and evolve roadmap narratives. Contribute to strategic planning and special projects as needed. QualificationsEducation & Experience
Bachelor’s degree in Business, Communications, Healthcare, Technology, or a related field; advanced degree preferred. 5–10 years of experience in product operations, strategic communications, or program management within healthcare or technology. Proven experience managing and developing teams. Skills & Competencies
Exceptional storytelling and communication skills with the ability to engage diverse audiences including senior leaders and customers. Strong strategic thinking and collaboration across teams. Demonstrated success leading through influence in a matrixed environment. Proficiency in Microsoft Excel and PowerPoint; familiarity with Confluence, Jira, or Aha! is a plus. Solid understanding of healthcare industry dynamics and customer needs. About Athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate daily hurdles for healthcare providers — powered by a vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our culture: Our employees — athenistas — are diverse and collaborative, committed to our mission and values of inclusiveness, accountability, and support. DEI commitment: We prioritize diversity, equity, and inclusion in every aspect of our business, from attracting a diverse workforce to maintaining an inclusive environment for all partners, customers, and communities. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management Industries: IT Services and IT Consulting
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