World Insurance Associates is hiring: Receptionist in City of Geneva

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Overview

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 210 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Position Overview

The Receptionist at World Insurance Associates is responsible for managing calls coming into the main phone line, receiving and distributing mail, as well as additional administrative duties to support the office. Seated alongside our Chief Executive Officer's leadership team, this is a high-visibility role requiring the right blend of professionalism, energy, and a genuine commitment to helping us build our brand as a highly regarded leader in Insurance Brokerage.

Responsibilities

• The position serves as the first impression of our organization and is the first line of contact for World’s Corporate Headquarters; this role directs, receives, and distributes a high volume of incoming calls to our main telephone number.
• Answers a high volume of calls, 50+.
• Distributes critical information via the agency management system.
• Manages inventory of all office supplies and places approved orders for replenishment as needed.
• Performs all other general administrative related duties as assigned.
• Responsible for receiving, processing, and distributing physical and electronic mail as needed.
• Assists in any processing for Commercial Lines and Personal Lines departments.
• Meets and greets visitors including employees, new colleagues, executives, and clients.

Qualifications

• Related work experience with customer service responsibilities.
• Microsoft Office including PowerPoint, Word, Excel, Outlook, Adobe.
• Excellent verbal communication skills.
• Ability to multi-task in a fast-paced and deadline-driven environment.
• Must be able to maintain a high level of professionalism and a positive service attitude.
• Can handle sensitive information with the highest degree of integrity and confidentiality.
• Strong attention to detail and excellent organizational skills required.
• Exceptional customer service skills, over the phone and in person, with customers and internal departments.
• Flexible, friendly, outgoing team player with a sense of urgency and problem-solving skills.

Compensation

This position is located in New York. The base salary for this position at the time of this posting may range from $45,000-$46,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs. Please visit https://www.worldinsurance.com/careers for more details.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

To Executive Search Firms And Staffing Agencies

World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industries: Insurance

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Geneva, NY $45,000.00-$46,000.00

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