SEMLER INDUSTRIES INC
Customer Service Representative
SEMLER INDUSTRIES INC, Franklin Park, Illinois, United States, 60131
Job Description
Job Description Description: The Customer Service Representative (B2B) is responsible for providing direct support to the outside Territory Sales Managers and ensuring a seamless and positive experience for all existing and prospective customers.
Accountable For:
Developing, supporting, and fostering sales within their respective sales group through strategic planning and positioning with Territory Sales Managers to help meet and exceed sales goals. Responding to customer inquiries quickly and thoroughly to ensure their complete satisfaction with Semler’s products and services. Serving as a technical resource for Semler customers and employees. Requirements:
Education / Work Experience: Educational coursework in business and/or marketing is not required but would be helpful. At least 2 years’ work experience in B2B (business-to-business) customer service is required. Demonstrated proficiency in Microsoft Suite and Outlook. Experience with ERP systems is a plus. Technical inclination / interest; having a “figure it out” factor. Strong written and verbal communication skills. Reliable transportation and availability to work required schedule.
Compensation and Benefits:
Competitive starting salary Paid vacation and sick time 401(k) and profit-sharing plan Health, dental, and vision plans Short and long-term disability insurance plans Life insurance / Voluntary Life insurance Accident / Critical Illness Insurance
Our Company:
Founded in 1905, Semler Industries is a third-generation, family-owned business located in Franklin Park, IL. We serve a variety of long-standing but evolving markets and are driven to innovate new products for the industries we serve, as well as penetrate new markets with customer-oriented solutions. Our mission is to provide high quality products, unparalleled customer service, and innovative systems designs to optimize the world of liquid handling. As we look to the future, we remain dedicated to relentlessly building upon our legacy to be the best company to work with and for.
We believe in and adhere to our core values:
Curiosity . In finding solutions. Integrity . In our actions. Perseverance . Towards our commitments. Pride . In our work. Respectful Collaboration . With all stakeholders.
Semler Industries is an equal opportunity employer.
Job Description Description: The Customer Service Representative (B2B) is responsible for providing direct support to the outside Territory Sales Managers and ensuring a seamless and positive experience for all existing and prospective customers.
Accountable For:
Developing, supporting, and fostering sales within their respective sales group through strategic planning and positioning with Territory Sales Managers to help meet and exceed sales goals. Responding to customer inquiries quickly and thoroughly to ensure their complete satisfaction with Semler’s products and services. Serving as a technical resource for Semler customers and employees. Requirements:
Education / Work Experience: Educational coursework in business and/or marketing is not required but would be helpful. At least 2 years’ work experience in B2B (business-to-business) customer service is required. Demonstrated proficiency in Microsoft Suite and Outlook. Experience with ERP systems is a plus. Technical inclination / interest; having a “figure it out” factor. Strong written and verbal communication skills. Reliable transportation and availability to work required schedule.
Compensation and Benefits:
Competitive starting salary Paid vacation and sick time 401(k) and profit-sharing plan Health, dental, and vision plans Short and long-term disability insurance plans Life insurance / Voluntary Life insurance Accident / Critical Illness Insurance
Our Company:
Founded in 1905, Semler Industries is a third-generation, family-owned business located in Franklin Park, IL. We serve a variety of long-standing but evolving markets and are driven to innovate new products for the industries we serve, as well as penetrate new markets with customer-oriented solutions. Our mission is to provide high quality products, unparalleled customer service, and innovative systems designs to optimize the world of liquid handling. As we look to the future, we remain dedicated to relentlessly building upon our legacy to be the best company to work with and for.
We believe in and adhere to our core values:
Curiosity . In finding solutions. Integrity . In our actions. Perseverance . Towards our commitments. Pride . In our work. Respectful Collaboration . With all stakeholders.
Semler Industries is an equal opportunity employer.