Salesforce Senior Business Analyst - Information Systems Job at Variantyx in Fra

Variantyx is a CLIA/CAP-certified genomics company providing highly specialized genetic testing for clinicians and their patients. Our proprietary Genomic Unity® platform, based on whole genome sequencing (WGS), helps clinicians diagnose rare and inherited conditions. We’re seeking a Salesforce Senior Business Analyst to join our Information Systems team. This role is ideal for someone who combines hands-on Salesforce implementation skills with strong analytical thinking. You’ll be directly configuring Salesforce, managing automation tools, and optimizing workflows—while translating business needs into scalable, user-friendly solutions. Key Responsibilities: ● Take a hands-on role in configuring Salesforce, including automation tools mainly flows), security settings, permissions, and other system setups. ● Develop and maintain user stories, process documentation, and technical requirements to support efficient Salesforce delivery. ● Work closely with stakeholders to gather requirements, propose solutions, and implement changes directly in the Salesforce environment. ● Manage and optimize existing Salesforce processes and workflows, identifying opportunities for automation and improvement. ● Lead and participate in requirements workshops, system demos, user acceptance testing, and end-user training. ● Troubleshoot system issues and provide direct support and enhancements within the Salesforce ecosystem. ● Ensure ongoing operational excellence by monitoring system usage, performance, and user feedback. ● Think proactively about how changes might affect connected processes and downstream systems. Requirements: ● Hands-on experience implementing and configuring Salesforce, including flows, automation tools, setup, and security controls. ● Strong understanding of business processes and how to translate them into efficient, scalable Salesforce solutions. ● Ability to act as both business analyst and Salesforce administrator, bridging process knowledge with technical execution. ● Strong problem-solving and troubleshooting skills in fast-paced environments. ● Excellent communication skills, capable of working with both technical teams and business stakeholders. ● Detail-oriented with strong organizational skills, able to manage multiple projects simultaneously. ● Degree in Industrial Engineering, Information Systems, or a related field. ● Excellent verbal and written communication skills in English – must. Nice to Have: ● Experience with Salesforce development lifecycle and agile delivery frameworks. ● Familiarity with integration platforms such as Workato. ● Background in healthcare, biotech, or other regulated industries. ● Experience with process optimization or business process reengineering. Location: Hybrid - Must be able to commute to the Framingham office 2-3 days/week Department: Information Systems