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ManpowerGroup

Field Service Technician

ManpowerGroup, Carol Stream, Illinois, United States, 60122

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We are seeking a highly skilled and customer-focused

Field Service Technician

to install, maintain, troubleshoot, and repair complex equipment at customer sites across the country (and potentially internationally). This role requires extensive travel—up to 90%—and involves working in diverse environments, often independently. You will serve as a key technical ambassador for the company, ensuring optimal performance of our systems and building strong customer relationships through professional service delivery. Key Responsibilities Perform

installation, commissioning, and calibration

of equipment at customer facilities. Conduct

preventative and corrective maintenance , troubleshooting, diagnostics, and repairs on mechanical, electrical, pneumatic, and/or hydraulic systems. Provide

technical support and training

to customers on-site. Communicate effectively with internal teams (engineering, customer support, sales) and escalate technical issues as needed. Document service activities, including

trip reports , service logs, and recommended follow-ups. Ensure all work is performed in accordance with safety protocols, company policies, and customer requirements. Maintain a professional image and deliver exceptional customer service at all times. Maintain tools, test equipment, and spare parts inventory in ready-to-deploy condition. Required Qualifications High school diploma or GED required;

Associate's degree or technical certification

in electronics, mechatronics, industrial maintenance, or related field preferred. 3+ years

of hands-on field service or equipment maintenance experience. Proficiency in reading

mechanical drawings, schematics, wiring diagrams , and technical manuals. Strong troubleshooting skills across

mechanical, electrical, and control systems Comfortable with frequent, extended travel (air, car) and working in varied industrial or commercial environments. Valid driver's license and clean driving record; ability to obtain a passport (if international travel is required). Excellent verbal and written communication skills. Self-motivated and able to work independently with minimal supervision. Preferred Qualifications Experience with

PLC troubleshooting

automation systems , or

industrial control panels Familiarity with tools such as multimeters, oscilloscopes, and calibration equipment. Experience with CRM or field service reporting tools (e.g., Salesforce, ServiceMax). OSHA, MSHA, or other safety certifications a plus.