Shipping and Receiving Manager

Green Circle Growers was founded in 1968 by John van Wingerden. With just a few acres, Green Circle Growers began selling to other companies like variety stores, lumber yards, hardware stores, and grocery stores. Today, Green Circle Growers is still owned and operated by the van Wingerden family and has grown to over 170 acres of indoor growing space. Our state-of-the-art greenhouses offer many different environments to keep up with the demanding mix of products that today's market expects. We now provide plants to regional and national stores across the United States and Canada. We are able to market and offer broad products to mass merchants, as well as to growers. The retail market expects the full line of annuals in flats, containers, and baskets. The grower line produces pre-finished containers, plugs, and liners. POSITION OVERVIEW: The Shipping and Receiving Manager oversees all aspects of inbound, outbound, and cross dock logistics, ensuring the accurate and efficient movement of products and materials through the facility. This role is responsible for leading a team of shipping and receiving team members, fostering a culture of accountability, safety, and continuous improvement. This Shipping and Receiving Manager should be highly collaborative and will facilitate strong partnerships with Plant Operations, Transportation, Inventory, Quality, and Supply Chain. The Shipping and Receiving Manager should be highly analytical, well-organized, comfortable with technology, and have a strong understanding of shipping and receiving procedures. JOB DUTIES: Direct daily operations of shipping and receiving across the organization, including scheduling, staffing, inventory control, documentation, and reporting Collaborate with transportation, plant operations, quality, inventory, supply chain, and other internal customers to ensure accurate and timely movements and troubleshoot any issues Lead, train, and mentor team members to ensure high performance, efficiency, teamwork, skills development, cross-training, safety, and compliance with company standards Conduct regular team meetings to communicate goals, expectations, and updates Maintain warehouse to ensure organized storage, maximum capacity, security, cleanliness, and safety in accordance with OSHA regulations Ensure machinery and equipment is properly maintained and operated correctly, including managing forklift testing and certification Monitor and optimize workflow to meet shipping deadlines, material needs, and customer delivery requirements Analyze, optimize, and report on key performance indicators such as order accuracy, meeting deadlines, and freight costs Investigate and resolve shipping and receiving quality issues, damages, or lost freight claims Adapt quickly to changing order requirements and communicate changes clearly to all stakeholders Ensure compliance with legal regulations and company policies Identify opportunities for process improvement and implement best practices in logistics and warehouse management Develop and maintain relationships with carriers, freight forwarders, and vendors All other duties as assigned QUALIFICATIONS AND EDUCATION REQUIREMENTS: Bachelor's degree in logistics, supply chain, business, or related field or relevant experience 5+ years of experience in shipping and receiving 3+ years of experience in management and leadership Strong understanding of shipping and receiving procedures Strong technical abilities with excellent knowledge of Microsoft Office Suite and ERP systems Strong understanding of budgeting, analytics, and reporting Proven ability to lead and develop teams through training, coaching, and performance management Strong attention to detail with advanced organizational and problem-solving skills Excellent communication, collaboration, and interpersonal skills. Commitment to safety, quality, and continuous improvement PHYSICAL ENVIRONMENT & REQUIREMENTS: Plant/Production facility, occasionally outside, or in-store; Possible extreme heat/cold dependent on season Continuously requires the ability to follow verbal and/or written direction Frequently requires walking, lifting (up to 50lbs), carrying, reaching, kneeling, pushing/pulling (up to 200lbs), bending, and crouching Occasionally requires sitting, standing, fine dexterity, climbing, and handling May require the ability to operate machinery, drive vehicles (truck, car, van, tug, forklift), or use equipment such as hand tools, computers, or general business equipment