Medical Receptionist
Become a part of our caring community and help us put health first
CenterWell is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great!
Location: CenterWell Senior Primary Care office address: 941 North 14th Street; Leesburg, Florida 34748
Medical Receptionist Role Overview:
The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Job Functions
Welcomes patients and visitors
Assists patients, answering patients' questions
Appointment scheduling
Verification of insurances
Collecting patient charges
Use Your Skills To Make An Impact
Required Qualifications:
Experience in a fast pace/high volume environment
Minimum of 1-year professional experience as a Medical Receptionist in 'front-office' direct patient care contact
Experience with MS Outlook
Basic Computer knowledge
Must be a team player with excellent communication skills
Willingness to learn and be cross trained in other roles based on business need
Preferred Qualifications:
Experience with HEDIS
Experience with Electronic Medical Records
Bilingual (English/Spanish)
Previous experience in a geriatric setting
Medical Receptionist Working hours:
Scheduled 40 hours per week
Monday to Friday 8AM-5PM
Local travel may be required; Mileage is reimbursed
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Local travel may be required; Mileage is reimbursed
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Blue Cross and Blue Shield health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities