DataBricks
Sr. Director, Application Product Management; GTM & Customer Support
DataBricks, Mountain View, California, us, 94039
Databricks is hiring a
Senior Director, Application Product Management
to drive the strategic direction and transformation of Go-to-Market (GTM), Customer Support, and Marketing solutions portfolio. This leadership role will define and execute a comprehensive product strategy for enterprise applications, including the Salesforce ecosystem, to enable Go-to-Meneration and customer support teams at scale. First principles thinking will be crucial for dissecting complex challenges and architecting innovative solutions.
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. This role reports to the VP of Application Product Management within the CIO organization. You will lead a team of high-performing Application Product Managers and work closely with executive leadership across all lines of business to drive strategic initiatives, optimize processes, and deliver measurable business outcomes. The Impact You Will Have
Define and own the product vision, strategy, and roadmap for the entire GTM, Customer Support, and Marketing solutions portfolio, ensuring alignment with Databricks\' overarching business goals. This includes identifying new opportunities for competitive advantage and transformational impact, with a focus on optimizing for consumption-based revenue models and improving the sales motion from lead to quote and post-sales motion. Build, mentor, and lead a high-performing team of Application Product Managers, fostering a culture of innovation, accountability, and continuous improvement. Provide strategic guidance, coaching, and career development to elevate the team\'s capabilities. Serve as a trusted advisor to executive stakeholders across Sales, Marketing, Customer Support, and other functions. Influence business decisions and shape the strategic direction of GTM and CX operations by translating technical concepts into clear business value and driving consensus on priorities. Champion the adoption and integration of AI tools and technologies across the GTM and CX solutions portfolio to automate, scale, and enhance sales productivity. Partner with IT Architecture and Engineering leadership to ensure architectural integrity, scalability, security, and maintainability of all portfolio solutions. Anticipate future growth and needs in a consumption-based environment. Oversee the entire product lifecycle for the GTM and CX solutions portfolio, from ideation and discovery through development, launch, adoption, and optimization. Establish governance frameworks and metrics to ensure high-quality, reliable products, including those that ease the quoting experience. Champion a data-driven approach to product management. Establish success metrics and KPIs using analytics, market research, and user feedback to inform product decisions. Lead efforts to identify and transform complex business processes with technology to drive operational efficiencies and enhance customer and employee experience. What We Look For
15+ years of experience in IT Product Management with GTM and CX focus, demonstrating strategic leadership progression 7+ years in senior leadership roles overseeing product managers and strategic portfolios, preferably in high-growth SaaS environments Proven track record implementing JTBD and CUJ frameworks in enterprise SaaS environments with measurable business impact Direct experience leading GTM transformation initiatives that resulted in significant productivity improvements and revenue optimization Demonstrated first principles thinking with examples of breakthrough solutions Deep expertise in Salesforce, Sales Cloud, Service Cloud, and the broader Salesforce ecosystem related to GTM/CX Advanced experience leveraging AI tools and technologies, including generative AI and intelligent automation Proven expertise navigating IT product strategies for consumption-based models, with focus on end-to-end sales and quoting experiences Data architecture and analytics experience with ability to design measurement frameworks and interpret complex metrics Enterprise software security and compliance expertise in regulated environments Bachelor\'s degree in Computer Science, Business Administration, or related field MBA or advanced degree preferred Change management certification or equivalent experience leading organizational transformations preferred Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on factors including skills, experience, certifications, and location. The total compensation may include annual performance bonus, equity, and benefits. For location-specific range, please visit our page here. Zone 1 Pay Range $302,600—$423,725 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations rely on the Databricks Data Intelligence Platform. Databricks is headquartered in San Francisco, with offices worldwide. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits Databricks offers comprehensive benefits and perks. For regional details, please visit https://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion Databricks is committed to a diverse and inclusive culture where everyone can excel. We hire without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within the Employer\'s discretion whether to apply for a U.S. government license for such positions, and the Employer may decline to proceed with an applicant on this basis alone.
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Senior Director, Application Product Management
to drive the strategic direction and transformation of Go-to-Market (GTM), Customer Support, and Marketing solutions portfolio. This leadership role will define and execute a comprehensive product strategy for enterprise applications, including the Salesforce ecosystem, to enable Go-to-Meneration and customer support teams at scale. First principles thinking will be crucial for dissecting complex challenges and architecting innovative solutions.
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. This role reports to the VP of Application Product Management within the CIO organization. You will lead a team of high-performing Application Product Managers and work closely with executive leadership across all lines of business to drive strategic initiatives, optimize processes, and deliver measurable business outcomes. The Impact You Will Have
Define and own the product vision, strategy, and roadmap for the entire GTM, Customer Support, and Marketing solutions portfolio, ensuring alignment with Databricks\' overarching business goals. This includes identifying new opportunities for competitive advantage and transformational impact, with a focus on optimizing for consumption-based revenue models and improving the sales motion from lead to quote and post-sales motion. Build, mentor, and lead a high-performing team of Application Product Managers, fostering a culture of innovation, accountability, and continuous improvement. Provide strategic guidance, coaching, and career development to elevate the team\'s capabilities. Serve as a trusted advisor to executive stakeholders across Sales, Marketing, Customer Support, and other functions. Influence business decisions and shape the strategic direction of GTM and CX operations by translating technical concepts into clear business value and driving consensus on priorities. Champion the adoption and integration of AI tools and technologies across the GTM and CX solutions portfolio to automate, scale, and enhance sales productivity. Partner with IT Architecture and Engineering leadership to ensure architectural integrity, scalability, security, and maintainability of all portfolio solutions. Anticipate future growth and needs in a consumption-based environment. Oversee the entire product lifecycle for the GTM and CX solutions portfolio, from ideation and discovery through development, launch, adoption, and optimization. Establish governance frameworks and metrics to ensure high-quality, reliable products, including those that ease the quoting experience. Champion a data-driven approach to product management. Establish success metrics and KPIs using analytics, market research, and user feedback to inform product decisions. Lead efforts to identify and transform complex business processes with technology to drive operational efficiencies and enhance customer and employee experience. What We Look For
15+ years of experience in IT Product Management with GTM and CX focus, demonstrating strategic leadership progression 7+ years in senior leadership roles overseeing product managers and strategic portfolios, preferably in high-growth SaaS environments Proven track record implementing JTBD and CUJ frameworks in enterprise SaaS environments with measurable business impact Direct experience leading GTM transformation initiatives that resulted in significant productivity improvements and revenue optimization Demonstrated first principles thinking with examples of breakthrough solutions Deep expertise in Salesforce, Sales Cloud, Service Cloud, and the broader Salesforce ecosystem related to GTM/CX Advanced experience leveraging AI tools and technologies, including generative AI and intelligent automation Proven expertise navigating IT product strategies for consumption-based models, with focus on end-to-end sales and quoting experiences Data architecture and analytics experience with ability to design measurement frameworks and interpret complex metrics Enterprise software security and compliance expertise in regulated environments Bachelor\'s degree in Computer Science, Business Administration, or related field MBA or advanced degree preferred Change management certification or equivalent experience leading organizational transformations preferred Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on factors including skills, experience, certifications, and location. The total compensation may include annual performance bonus, equity, and benefits. For location-specific range, please visit our page here. Zone 1 Pay Range $302,600—$423,725 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations rely on the Databricks Data Intelligence Platform. Databricks is headquartered in San Francisco, with offices worldwide. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits Databricks offers comprehensive benefits and perks. For regional details, please visit https://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion Databricks is committed to a diverse and inclusive culture where everyone can excel. We hire without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within the Employer\'s discretion whether to apply for a U.S. government license for such positions, and the Employer may decline to proceed with an applicant on this basis alone.
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