Accenture
Workplace Location Services Senior Analyst
Accenture, San Francisco, California, United States, 94199
Overview Location: San Francisco, CA (Onsite Monday - Friday)
If your skills, experience, and qualifications match those in this job overview, do not delay your application. As a Workplace Location Services Senior Analyst, you will play a key leadership role in delivering exceptional onsite experiences, overseeing daily operations, and driving high-impact events and client engagements. This role requires a proactive, detail-oriented individual who can lead with confidence while working collaboratively across teams. You will take ownership of key workplace processes, contribute to strategic execution, and serve as a trusted resource for both clients and internal partners. Your ability to anticipate needs, maintain high standards, and think creatively under pressure will be critical to your success. Key Responsibilities
Provides oversight of day-of and week-of activities to ensure workplace operations run smoothly and align with service standards Takes end-to-end ownership of assigned processes with accountability for execution, results, and continuous improvement Identifies service gaps and proactively offer solutions that elevate the overall experience Leads the planning, coordination, and delivery of onsite events—including developing event proposals, managing client communications, and overseeing logistics (e.g., catering, AV, setup, breakdown) Serves as the main point of contact during events, ensuring real-time problem solving and seamless guest experiences Models steam best practices and drive operational excellence through clear communication, active participation, and cross-functional collaboration Contributes to a high-performing team culture by leading floor walks, supporting shared goals, and adapting to shifting priorities Hosts and lead client tours, ensuring the workplace is presented with attention to detail and aligned with brand standards Acts as a workplace ambassador with a service-first mindset in all internal and external interactions Steps in as needed to support front desk and reception duties, including greeting visitors, issuing credentials, and managing inquiries Acts as a go-to resource for issue resolution and escalate appropriately to maintain service quality Serves as a subject matter expert for high-touch meetings, working closely with the Meetings & Events team to deliver flawless execution Manages reservations, coordinating room setup, catering, and AV services to optimize space usage and user satisfaction Creates and maintain reports related to space utilization, event metrics, and operational trends Shares feedback and insights to support continuous improvement in processes, service delivery, and workplace strategy Delivers daily workplace operations and services onsite for a local office(s). Facilitates guest experience and support onsite meetings and events Partners with meetings and events planners for large scale onsite initiatives. Ensures location safety and security protocols are followed Job Requirements
Work schedule may vary based on business needs, with shift times ranging between 7:00 AM–4:00 PM, 8:00 AM–5:00 PM, or 9:00 AM–6:00 PM. Comfortable with lifting and moving office furniture and event materials; ability to lift up to 50 lbs. Basic Qualifications
Minimum of 3 years of experience in workplace services, hospitality, events, or a related client-facing role Preferred Skills
Background in hospitality or food service Passionate about customer service Microsoft Office Suite Professional Skill Requirements
Willing to step outside role to complete tasks in other areas of the Workplace Demonstrated problem solving skills Ability to take ownership and make decisions independent of customer involvement (proactive) Proven ability to work independently and as a team member Excellent communication skills (written and oral) Excellent organizational, multitasking and time management skills Highly responsive, flexible and adaptable Proactive thinker/action taker High level of professionalism Ability to work with highly confidential material and maintain confidentiality Seeks out challenges and opportunities to grow Business partner attitude and approach Ability to work some nights or weekends depending on event needs Compensation and Benefits Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards) Role Location Annual Salary Range California $54,900 to $131,300 Colorado $54,900 to $113,400 District of Columbia $58,400 to $120,800 Illinois $50,800 to $113,400 Minnesota $54,900 to $113,400 Maryland $54,900 to $113,400 New York/New Jersey $50,800 to $131,300 Washington $58,400 to $120,800 What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce) Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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If your skills, experience, and qualifications match those in this job overview, do not delay your application. As a Workplace Location Services Senior Analyst, you will play a key leadership role in delivering exceptional onsite experiences, overseeing daily operations, and driving high-impact events and client engagements. This role requires a proactive, detail-oriented individual who can lead with confidence while working collaboratively across teams. You will take ownership of key workplace processes, contribute to strategic execution, and serve as a trusted resource for both clients and internal partners. Your ability to anticipate needs, maintain high standards, and think creatively under pressure will be critical to your success. Key Responsibilities
Provides oversight of day-of and week-of activities to ensure workplace operations run smoothly and align with service standards Takes end-to-end ownership of assigned processes with accountability for execution, results, and continuous improvement Identifies service gaps and proactively offer solutions that elevate the overall experience Leads the planning, coordination, and delivery of onsite events—including developing event proposals, managing client communications, and overseeing logistics (e.g., catering, AV, setup, breakdown) Serves as the main point of contact during events, ensuring real-time problem solving and seamless guest experiences Models steam best practices and drive operational excellence through clear communication, active participation, and cross-functional collaboration Contributes to a high-performing team culture by leading floor walks, supporting shared goals, and adapting to shifting priorities Hosts and lead client tours, ensuring the workplace is presented with attention to detail and aligned with brand standards Acts as a workplace ambassador with a service-first mindset in all internal and external interactions Steps in as needed to support front desk and reception duties, including greeting visitors, issuing credentials, and managing inquiries Acts as a go-to resource for issue resolution and escalate appropriately to maintain service quality Serves as a subject matter expert for high-touch meetings, working closely with the Meetings & Events team to deliver flawless execution Manages reservations, coordinating room setup, catering, and AV services to optimize space usage and user satisfaction Creates and maintain reports related to space utilization, event metrics, and operational trends Shares feedback and insights to support continuous improvement in processes, service delivery, and workplace strategy Delivers daily workplace operations and services onsite for a local office(s). Facilitates guest experience and support onsite meetings and events Partners with meetings and events planners for large scale onsite initiatives. Ensures location safety and security protocols are followed Job Requirements
Work schedule may vary based on business needs, with shift times ranging between 7:00 AM–4:00 PM, 8:00 AM–5:00 PM, or 9:00 AM–6:00 PM. Comfortable with lifting and moving office furniture and event materials; ability to lift up to 50 lbs. Basic Qualifications
Minimum of 3 years of experience in workplace services, hospitality, events, or a related client-facing role Preferred Skills
Background in hospitality or food service Passionate about customer service Microsoft Office Suite Professional Skill Requirements
Willing to step outside role to complete tasks in other areas of the Workplace Demonstrated problem solving skills Ability to take ownership and make decisions independent of customer involvement (proactive) Proven ability to work independently and as a team member Excellent communication skills (written and oral) Excellent organizational, multitasking and time management skills Highly responsive, flexible and adaptable Proactive thinker/action taker High level of professionalism Ability to work with highly confidential material and maintain confidentiality Seeks out challenges and opportunities to grow Business partner attitude and approach Ability to work some nights or weekends depending on event needs Compensation and Benefits Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards) Role Location Annual Salary Range California $54,900 to $131,300 Colorado $54,900 to $113,400 District of Columbia $58,400 to $120,800 Illinois $50,800 to $113,400 Minnesota $54,900 to $113,400 Maryland $54,900 to $113,400 New York/New Jersey $50,800 to $131,300 Washington $58,400 to $120,800 What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce) Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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