Inside Sales Administrator

Job Title: Inside Sales Administrator Location: Webster, TX Company: Tri-Sen Systems Corporation About Us: Tri-Sen is a leading provider of turbomachinery control products and services to the process industries. The company is headquartered in Webster, TX and has offices throughout the world. We are dedicated to enhancing operational efficiency and driving technological advancements for our clients. Position Overview: We are looking for a detail-oriented and customer-focused Inside Sales Administrator to join our team. In this role, you will play a key part in supporting the sales process by preparing accurate quotations, processing customer orders, and ensuring seamless coordination between customers, sales, and operations. This is an excellent opportunity for someone who enjoys working with customers, has strong organizational skills, and thrives in a fast-paced environment. Key Responsibilities: · Manage day-to-day inside sales operations including entering quotes, processing purchase orders, and invoicing. · Provide customers product pricing & availability. · Tri-Sen product quotations. · Coordinate with Supply Chain requests for quotes if material is not on hand. · Maintain communication with customers about order status. · Product invoicing. · Maintain and update inside sales data in SAP, ensuring accuracy of products entered in the system, bill to and ship to addresses. · Maintain ISnetworld insurance for field service. · Tri-Sen field service quotations. · Coordinate schedule for field service representatives. · Field service order entry. · Gather time sheets and expenses. · Field service report. · Field service invoicing. · FSE safety training coordination. · Follow up on accounts receivable. · Sales reports – Quotes/Sales Entry generated from SAP · ISO support as needed Qualifications: · Prior experience in sales administration, order management, or customer service (preferred). · Experience with ERP or CRM systems (e.g., SAP, Oracle, Salesforce, NetSuite, or similar). · Background in quotation preparation, order entry, or sales support. · Strong organizational skills with high attention to detail and accuracy. · Excellent verbal and written communication skills for customer interaction. · Proficiency with Microsoft Office Suite (Excel, Word, Outlook) · Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. · Strong problem-solving skills with a customer-first mindset. · Comfort working collaboratively across departments (sales, operations, logistics, finance). · Ability to learn quickly and adapt to new systems or processes. What We Offer: · Comprehensive benefits package, including health, dental, and retirement plans (401k). · Opportunities for professional development and career growth. · A collaborative work environment.