Five Star Senior Living is hiring: Administrative Assistant in Silver Spring

Overview

We are actively hiring for an experienced Administrative Assistant to join our team. As the Administrative Assistant, you will work with the Executive Director in managing day-to-day functions. The administrative assistant will also act as a liaison between the facility and the outside community. You will report directly to the Executive Director and must be familiar with all their duties and be able to fill in, if the Executive Director is unable to perform a duty or requirement.

What You’ll Do

Communication

• Politely, and with a strong customer service approach, answer and forward incoming calls. Follow up as needed to assure that the caller has received what is needed to effectively move the call through the system.
• Provide information about residence & services when the Executive Director is not available.
• Greets and assists visitors such as potential residents, sponsors, job applicants, and others.
• Maintains all marketing materials and distributes them to prospective residents, family members, community leaders, and referral sources.

Budgeting and Record Keeping

• Maintains office supplies so that par levels are adequate while staying within budget.
• Accurately maintain petty cash account in accordance with established financial and accounting standards.
• Maintains personnel files and resident files in a confidential and orderly fashion, including HIPAA privacy compliance.

What You’ll Bring

Experience & Education

• High School diploma or general education degree (GED).
• Excellent interpersonal, written, and verbal communication skills.
• Organizational skills to effectively meet competing priorities.
• Ability to communicate effectively in an interdisciplinary care setting with residents, families, staff, community representatives, and government agencies.
• Ability to perform computations involving rates, ratios, and percentages.
• Familiarity with scheduling and communication software.

Shift/Hours

Daytime

We Got You

We see and support the whole you. Investing in you and all our team members is the first step in making a difference in the lives of others.

• Comprehensive Medical/Dental/Vision
• 401k + Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we’re looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First – You connect with our vision of improving quality of life and empower our team members, residents, and families.
• Customer Focused – You strive to build loyalty by delivering hospitality, thoughtful solutions, and engagement strategies.
• Results Oriented – You are forward thinking, see the big picture, and strive to exceed results with empathy.
• Drives Operational Excellence – You promote continuous improvement and collaborate to enhance what we deliver.
• Embraces Change – You adapt to change and help stakeholders anticipate what’s next.

EEOC

Five Star prohibits discrimination and harassment in employment and complies with applicable federal, state, and local laws. This policy covers all terms and conditions of employment. Retaliation against individuals who object to discrimination or who file complaints is prohibited.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care

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