Headway is hiring: Senior Data Analyst in New York

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Headway’s mission is to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

About Data At Headway

Building a new mental healthcare system at Headway is possible because of the insights and leverage that data can provide. The data team is a small but mighty group designing infrastructure, implementing pipelines, and driving analytics and insights to build the mental healthcare system of the future. The data team collaborates with partner teams across the company to identify and drive operational improvements, unlock insights through data visibility, educate the company on data and how to become more data-driven, and use technical expertise to solve the industry’s most challenging problems.

Functions Of Data At Headway

• Data Analytics: deploys an understanding of our business and delivers insights to operate it more effectively.
• Data Engineering: engineers the data infrastructure needed for analytics and data science.
• Product Analytics: understands how users interact with our product to deliver better user experiences.
• Data Science: delivers data as a product to power our therapist-matching and smart-survey technologies.

About The Role

We are seeking Data Analysts to join our growing Data team. You’ll be responsible for the analytics and insights needs across the organization. You’ll work with partner team leads to collect, visualize and interpret data that enables better decision-making through a deeper understanding of our marketplace growth and operations. You’ll also build partnerships between the Data team and the rest of the organization through data analysis and the creation of dashboards and other tools to empower various business stakeholders, and perform analyses that lead to impactful data-driven decisions. If you are a self-starter, comfortable with ambiguity and challenging problems, excited about building a data-driven culture, and motivated by making an impact, you will be a good fit for this role.

You Will

• Become a trusted strategic partner to our operations and business teams (growth, revenue, and customer success), and work with them to define analytics requirements, identify important questions, and answer them with data.
• Support the operational needs of business stakeholders by delivering high-quality output from data modeling and reverse ETL.
• Collaborate with Data and Product Analysts, Data Engineers, Data Scientists, and stakeholders across the company to model data in a scalable way and present it in an impactful, digestible format that leads to better business decisions.
• Tell compelling stories through data, articulating technical information to a non-technical audience.

What Will Make You Successful

• 6+ years of full-time experience using data to surface key insights and recommendations, solving real-world problems, and supporting decision making within growth, product, revenue, or operations teams.
• Ability to build relationships with the people you work with.
• Proficiency in SQL, developing and documenting data models, and experience managing a modern BI tool like Metabase or Looker.
• Willingness to contribute broadly and collaborate across teams to support partner needs.
• Inherent curiosity and analytical follow-through—you ask “why?” and enjoy using data and logic to explore solutions.
• Self-starter mentality with the ability to prioritize, meet deadlines, and operate with limited oversight.
• Motivation by Headway’s mission to solve major problems in mental health care today (access and affordability).
• Bonus:
• Experience with Palantir Foundry, Snowflake, and/or dbt
• Fluency with Python or another language for statistical analysis
• Prior experience working with Operations or as an Operations Analyst

Compensation And Benefits

• The expected base pay range for this position is $126,650 - $149,000, based on qualifications, experience, and location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year and a Holiday Break during the week between December 25 and 31
• Unlimited PTO
• Employee Assistance Program (EAP)
• Training and professional development

Headway is committed to the full inclusion of all qualified individuals and will provide reasonable accommodations in the job application or interview process and to perform essential job functions. Please inform the recruiter when scheduling your interview if accommodation is needed.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Mental Health Care

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