Medical Receptionist Job at American Family Care in Bridgeport

Overview

Medical Receptionist role at American Family Care (AFC).

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our centers focus on episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location has an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Qualifications

• High School graduate or equivalent
• Previous medical clerical experience preferred
• Basic computer knowledge, e.g., Microsoft Office
• Accuracy and detail orientation
• Positive customer service skills
• Well-groomed appearance
• Clear and articulate phone mannerisms

Compensation

Pay: $18.00 - $21.00 per hour

Benefits/Perks

• Paid time off, health insurance, dental insurance, retirement benefit, and more
• Great healthcare work environment
• Flexible scheduling

Notes

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.

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Note: Some sections in the original content listed multiple job postings and regional roles. These have been omitted to maintain focus on the Medical Receptionist role and to avoid duplicative or unrelated listings.