Medical Receptionist Job at Toppenish Medical-Dental Clinic in Toppenish

Overview

Position Title: Medical Receptionist
City: Toppenish, WA
Employment Duration: Full time
Exempt Status: Non-exempt
ID: 15670

Join our team as a Medical Receptionist at Toppenish Medical Dental Clinic. We are a community health center serving the Pacific Northwest with 40+ clinics across Washington and Oregon, offering medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health services. Our holistic model also supports shelter assistance, energy and weatherization, HIV/AIDS counseling, home visits, and mobile clinics. Visit our website at www.yvfwc.com to learn more about our organization.

Position highlights include competitive pay and benefits.

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic.
• Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients.
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients, and updates patient data in the computer.
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate providers of no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments.
• Verifies patient insurance eligibility and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
• Reviews and responds to patients’ questions in person, by phone, and through patient portal systems.
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments, and generating end-of-day reports.
• Reviews cash box receipts and reconciles cash box daily.

Qualifications

• High School Diploma or GED.
• One year of experience as a Receptionist in a clinic preferred.
• Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale.
• Ability to prioritize work and handle multiple tasks with frequent interruptions.
• Ability to interact with patients, providers and staff professionally.
• Ability to deliver outstanding customer service.
• Basic knowledge of medical terminology and healthcare billing insurance desired.
• Basic proficiency with common computer programs including Microsoft Outlook, Word and Excel.

Our Mission

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” We are committed to equal-opportunity employment, including veterans and individuals with disabilities.

Contact us at jobs@yvfwc.org to learn more about this opportunity.

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