Overview
Join to apply for the STARBUCKS/BARISTA role at Kroger.
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers and employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Prepare beverage selections to recipe and standards and to customer requests using proper equipment; tender transactions using company best practices.
- Offer product samples to help customers discover new items; inform customers of coffee shop specials.
- Provide customers with fresh products ordered and correct portion sizes to prevent shrink.
- Recommend coffee shop items to customers to ensure they get the products they want and need.
- Use equipment in the coffee shop according to company guidelines; prepare, package, label and inventory ingredients.
- Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer.
- Label, stock and inventory department merchandise; report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads; reinforce safety programs and comply with safety procedures.
- Identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines.
- Practice preventive maintenance by inspecting equipment and notifying management of items in need of repair.
- Notify management of customer or employee accidents; report safety risks, issues or illegal activity to store management.
- Work cooperatively in a high paced and sometimes stressful environment; manage conflicts in a reasonable and cooperative manner.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential job functions with or without reasonable accommodation.
Qualifications
MINIMUM
- Excellent customer service skills.
DESIRED
- Any previous comparable experience.
About Us
Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we’re proudly serving QFC customers in 59 stores throughout the Washington and Oregon. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We strive to create amazing experiences for our customers, communities and each other, with food at the heart of it all. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our QFC family!
What You’ll Receive From Us
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
- A wide range of healthcare coverage, including medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Employee Assistance Program with free counseling and financial tools and coaching.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career through Continuing Education programs.
- Growth opportunities through training programs and diverse career pathways.
About The Team
The final rate of pay is determined at store level based on prior equivalent work experience. We offer benefits that promote well-being and opportunities to learn, grow and advance, along with community involvement through Kroger’s initiatives.