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Kairoi Management LLC

Risk Manager

Kairoi Management LLC, San Antonio

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Job Summary:
We are seeking a highly organized and detail-oriented Risk Manager to join our team in San Antonio, Texas. This critical role will be responsible for overseeing all aspects of the organization's risk management, with a strong focus on insurance procurement, compliance with contractual requirements, and the development of robust safety and operational risk mitigation programs. The ideal candidate will have the ability to multi-task and work in a fast-paced environment and possess a comprehensive understanding of commercial insurance lines, regulatory compliance (including OSHA), and effective claims management.
Key Responsibilities:
  • Insurance Program Management:
    • In collaboration with a risk management consultant, manage the end-to-end procurement process for all lines of commercial insurance, including Commercial General Liability, Umbrella, Employment Practices Liability (EPL), Errors & Omissions (E&O), Property & Casualty, Cyber, Workers' Compensation, Crime, and other relevant coverages.
    • Collaborate effectively with insurance brokers to timely obtain compliant certificates of insurance upon renewal and ensure ongoing compliance.
    • Oversee and facilitate all insurance-related audits.
  • Contractual Compliance & Documentation:
    • Review all property management agreements, and commercial leases to meticulously identify and document specific insurance requirements.
    • Develop and maintain a comprehensive master list of all contractual insurance obligations and reporting requirements.
    • Verify that Vendor Compliance tools requirement aligns with existing property management agreements.
  • Risk Mitigation & Policy Development:
    • Formulate, implement, and maintain corporate initiatives, policies, guidelines, and programs to effectively identify, control, prevent, and mitigate financial and operational risks.
    • Conduct regular risk assessments to identify potential exposures and recommend appropriate mitigation strategies.
    • Provide oversight for Standard Operating Procedures (SOPs) related to risk and safety.
Requirements
Qualifications:
  • Bachelor's degree in Business Administration, Risk Management, Finance, or a related field.
  • 5+ years of progressive experience in risk management, insurance, or a related compliance role, preferably within a real estate or property management environment.
  • Demonstrated experience managing a comprehensive commercial insurance program, including working with brokers.
  • Strong understanding of insurance policy structures, terms, and conditions.
  • Proficiency in reviewing and interpreting legal documents such as leases, and property management agreements to extract insurance requirements.
  • Familiarity with RealPage Vendor Credentialing (or similar vendor compliance platforms) and their insurance verification processes.
  • Knowledge of OSHA regulations and experience developing and implementing workplace safety programs.
  • Excellent organizational skills with a meticulous attention to detail for manual tracking and record-keeping.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication (written and verbal) and interpersonal skills to collaborate with internal teams, external brokers, and vendors.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Relevant professional certifications (e.g., ARM, CPCU) are a plus.