Patient Coordinator

Our client, a major hospital in Boston with a fantastic reputation, is seeking a Patient Coordinator to support administrative and customer service functions. The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience to make an impact with a healthcare organization that is helping to save lives. *This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period). *Must be able to commute to Boston (parking is limited but very accessible via public transportation). Key Responsibilities Appointment Scheduling & Management -Booking and managing patient appointments, balancing patient needs with provider availability. Patient Communication- Acting as the first point of contact, answering questions, and providing information via phone, email, or in person. Administrative Tasks- Registering new patients, completing necessary paperwork, and ensuring patient information is submitted for coding and billing. Care Coordination- Helping patients navigate their treatment plans, connecting them with resources, and managing any administrative or clinical needs. Financial & Insurance Support- Handling inquiries related to insurance, explaining benefits, and processing information for billing. Requirements BA/BS Degree preferred 1-2 years of administrative or customer service experience ideal Excellent verbal and written communication skills Computer skills including the Microsoft Office Suite Long-term interest in working in a healthcare setting **Full Job Description will be shared prior to an interview with my client **Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered