Credit and Collections Specialist

Credit and Collections Specialist Job Summary: The Credit and Collections Specialist is responsible for managing the credit approval process, monitoring customer credit limits, and ensuring the timely collection of outstanding accounts receivable. This role plays a key part in maintaining positive cash flow while supporting customer relationships and minimizing financial risk. Key Responsibilities: Evaluate and process credit applications, including credit checks and financial statement analysis Monitor customer account activity to ensure adherence to credit terms and limits Contact customers regarding past-due invoices and facilitate prompt payment Investigate and resolve payment discrepancies, disputes, and chargebacks Maintain detailed records of collection activity and communication Work cross-functionally with Sales, Customer Service, and Accounting to resolve issues and support account management Recommend accounts for escalation, write-off, or legal action when necessary Prepare aging reports and provide regular updates to management on collection status Assist with month-end close processes related to accounts receivable and bad debt reserves Ensure compliance with company policies and procedures related to credit and collections Qualifications: High school diploma or GED required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred 3+ years of experience in credit and collections, preferably in a manufacturing or B2B environment Strong knowledge of credit practices, financial analysis, and collections procedures Proficiency with ERP systems (e.g., SAP, Oracle, JD Edwards) and Microsoft Excel Excellent communication, negotiation, and organizational skills Ability to manage multiple accounts and meet deadlines in a fast-paced environment Strong attention to detail and problem-solving abilities