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West Coast Roofing

Operations Manager

West Coast Roofing, New York, New York, United States

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Are you an experienced leader in roofing or construction operations with a passion for business growth? West Coast Roofing is seeking a dynamic

Operations Manager

to oversee production, field operations, and business development for both our Residential and Commercial divisions, with a strong focus on Commercial projects. What You’ll Do: Lead daily field operations, ensuring safety, quality, and efficiency Manage project schedules, manpower, and deadlines Support Project Managers, Superintendents, and Foremen Enforce compliance with contracts, manufacturer specs, OSHA, and AZ ROC standards Oversee subcontractor onboarding and performance Implement and monitor Standard Operating Procedures (SOPs) Develop training programs for field leaders Track budgets, costs, and profitability Manage equipment, fleet, and materials Resolve escalated customer or project issues Drive warranty response and customer satisfaction Business Development: Identify and pursue new business opportunities in commercial and residential roofing Build and maintain relationships with key clients, vendors, and industry partners Collaborate with Sales and Estimating teams to support lead generation and project acquisition Represent the company at industry events, trade shows, and networking functions Monitor market trends and competitor activity to inform strategic growth decisions What We’re Looking For: 7+ years in roofing or construction operations, including 3+ years in management Strong knowledge of Commercial Roofing Systems (TPO, PVC, BUR, Coatings, Metal, etc.) OSHA 30 Certification (Required) Proven experience managing profit & loss Familiarity with Roofing CRMs, QuickBooks Online, and construction scheduling tools Excellent leadership, communication, and problem-solving skills Demonstrated ability to drive business growth and build client relationships Compensation & Benefits: Competitive salary based on experience and market Performance bonus tied to company EBITDA and divisional profit margin PTO and health benefits Growth opportunities based on performance Ready to take your career to the next level? Apply today and join a team committed to operational excellence and growth!