Klaviyo
Sr. Product Manager - Self-Hosted Ecomm Integrations
Klaviyo, Boston, Massachusetts, us, 02298
Overview At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace. We believe everyone deserves a fair shot at success and appreciate experiences beyond traditional job requirements. If you’re close but not an exact match with the description, we hope you’ll still consider applying.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Role Summary At Klaviyo, Product Managers are seasoned practitioners who drive business outcomes in a high-growth environment. As a Senior Product Manager, you’ll deliver impact through your own work and mentor the next generation of product leaders. This is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. About the Team Klaviyo’s Data Infrastructure pillar maintains a centralized, scalable data store with flexible, low-latency reads for customer and related data. You will play a critical role in ensuring our integrations empower merchants to grow and connect across systems. This role focuses on owning the product strategy, execution, and business results for Klaviyo’s first-party integrations with self-hosted eCommerce platforms—specifically Magento 2, Salesforce Commerce Cloud (SFCC), WooCommerce, and PrestaShop. You’ll build enterprise-grade, reliable integrations that directly impact revenue, upmarket growth, and merchant success. What Success Looks Like Senior Product Managers at Klaviyo are measured by the outcomes they drive. In this role you’ll: Deliver business impact by setting and executing a roadmap that advances our integrations and drives measurable results. Champion customer needs by spending significant time with merchants and partners, building a deep understanding of their workflows and challenges. Think deeply and analytically to break down complex problems, explore multiple solutions, and address edge cases. Communicate exceptionally well in writing and verbally, ensuring clarity across all stakeholders. Mentor and coach others to raise the standard of product excellence. What You’ll Do
Collaborate across product, engineering, research, design, sales, partnerships, and external stakeholders to deliver high-impact outcomes. Own and prioritize the roadmap for self-hosted integrations, focusing on projects with the greatest business impact. Write detailed specifications that anticipate use cases, solve problems elegantly, and leave no ambiguity. Ship features quickly and iteratively, delivering value to customers while continuing to improve. Mentor other product managers and share your experience to raise the team’s capabilities. Dive deeply into new areas to become an expert in self-hosted eCommerce platforms and extensibility. Who You Are
5-7+ years of product management experience, ideally with technical products or infrastructure. Proven track record of owning products end-to-end and delivering measurable business outcomes. Strong technical expertise in system integrations (REST APIs, webhooks, authentication, data pipelines, cloud architecture). Experience with products where extensibility is a core requirement, enabling customization and integrations across ecosystems. Background working with enterprise/upmarket merchants, mapping technical and business requirements across multi-system environments. Experience collaborating with external partners and aligning on joint strategic priorities. Passionate about building B2B SaaS products, with a proactive, resourceful, and action-oriented approach. Exceptional written and verbal communication skills. Nice to Have
Familiarity with extensions and plugins, especially in the eCommerce space. Experience with internationalization and how it affects integrations and content. Your First 90 Days In your first 30 days, you will get acclimated to Klaviyo and our product: Two-week onboarding program introducing you to the company and the product. Support involvement to help customers work through issues and gain a holistic understanding of the product. Meet the people you will need to know to be successful in your role. In your first 60 days, you will become a valuable member of the team: Take ownership of a key area of the product and become the go-to expert for that area. Quickly impact by spec’ing and building your first product features. In your first 90 days, you will continue to increase your influence: Formulate the strategy and roadmap for your product area. Contribute to knowledge sharing with the larger product team. Coach and mentor other Product Managers at Klaviyo, sharing your experience and knowledge. We use Covey as part of our hiring and promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here. Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The base salary offered for this position is determined by factors including skills, experience, education or training, and work location. In addition to base salary, the total compensation package may include bonuses, equity, sign-on payments, and a comprehensive range of benefits. Please visit Klaviyo Rewards to learn about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your location during the hiring process. Base Pay Range For US Locations: $140,000 — $210,000 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. If you’re ready to do the best work of your career, join us as your whole self from day one and enjoy generous benefits. Klaviyo is committed to equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex, gender identity, sexual orientation, disability, veteran or active military status, marital status, criminal record, genetics, retaliation, or any other characteristic protected by law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All legitimate job postings are on our official career site. Be cautious of offers from non-company email addresses, instant messaging platforms, or unsolicited calls. By clicking Submit Application you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here.
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Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Role Summary At Klaviyo, Product Managers are seasoned practitioners who drive business outcomes in a high-growth environment. As a Senior Product Manager, you’ll deliver impact through your own work and mentor the next generation of product leaders. This is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time. About the Team Klaviyo’s Data Infrastructure pillar maintains a centralized, scalable data store with flexible, low-latency reads for customer and related data. You will play a critical role in ensuring our integrations empower merchants to grow and connect across systems. This role focuses on owning the product strategy, execution, and business results for Klaviyo’s first-party integrations with self-hosted eCommerce platforms—specifically Magento 2, Salesforce Commerce Cloud (SFCC), WooCommerce, and PrestaShop. You’ll build enterprise-grade, reliable integrations that directly impact revenue, upmarket growth, and merchant success. What Success Looks Like Senior Product Managers at Klaviyo are measured by the outcomes they drive. In this role you’ll: Deliver business impact by setting and executing a roadmap that advances our integrations and drives measurable results. Champion customer needs by spending significant time with merchants and partners, building a deep understanding of their workflows and challenges. Think deeply and analytically to break down complex problems, explore multiple solutions, and address edge cases. Communicate exceptionally well in writing and verbally, ensuring clarity across all stakeholders. Mentor and coach others to raise the standard of product excellence. What You’ll Do
Collaborate across product, engineering, research, design, sales, partnerships, and external stakeholders to deliver high-impact outcomes. Own and prioritize the roadmap for self-hosted integrations, focusing on projects with the greatest business impact. Write detailed specifications that anticipate use cases, solve problems elegantly, and leave no ambiguity. Ship features quickly and iteratively, delivering value to customers while continuing to improve. Mentor other product managers and share your experience to raise the team’s capabilities. Dive deeply into new areas to become an expert in self-hosted eCommerce platforms and extensibility. Who You Are
5-7+ years of product management experience, ideally with technical products or infrastructure. Proven track record of owning products end-to-end and delivering measurable business outcomes. Strong technical expertise in system integrations (REST APIs, webhooks, authentication, data pipelines, cloud architecture). Experience with products where extensibility is a core requirement, enabling customization and integrations across ecosystems. Background working with enterprise/upmarket merchants, mapping technical and business requirements across multi-system environments. Experience collaborating with external partners and aligning on joint strategic priorities. Passionate about building B2B SaaS products, with a proactive, resourceful, and action-oriented approach. Exceptional written and verbal communication skills. Nice to Have
Familiarity with extensions and plugins, especially in the eCommerce space. Experience with internationalization and how it affects integrations and content. Your First 90 Days In your first 30 days, you will get acclimated to Klaviyo and our product: Two-week onboarding program introducing you to the company and the product. Support involvement to help customers work through issues and gain a holistic understanding of the product. Meet the people you will need to know to be successful in your role. In your first 60 days, you will become a valuable member of the team: Take ownership of a key area of the product and become the go-to expert for that area. Quickly impact by spec’ing and building your first product features. In your first 90 days, you will continue to increase your influence: Formulate the strategy and roadmap for your product area. Contribute to knowledge sharing with the larger product team. Coach and mentor other Product Managers at Klaviyo, sharing your experience and knowledge. We use Covey as part of our hiring and promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here. Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The base salary offered for this position is determined by factors including skills, experience, education or training, and work location. In addition to base salary, the total compensation package may include bonuses, equity, sign-on payments, and a comprehensive range of benefits. Please visit Klaviyo Rewards to learn about our Total Rewards package. Your recruiter can provide more details about the specific salary/OTE range for your location during the hiring process. Base Pay Range For US Locations: $140,000 — $210,000 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. If you’re ready to do the best work of your career, join us as your whole self from day one and enjoy generous benefits. Klaviyo is committed to equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex, gender identity, sexual orientation, disability, veteran or active military status, marital status, criminal record, genetics, retaliation, or any other characteristic protected by law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All legitimate job postings are on our official career site. Be cautious of offers from non-company email addresses, instant messaging platforms, or unsolicited calls. By clicking Submit Application you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here.
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