TEKsystems
Position Details:
Role: Customer Service Representative
Location: 2200 North Central Avenue, Phoenix, AZ 85004
Pay: $16/hour
Duration: Contract-to-Hire (3 months and then converted perm)
Training: 2 weeks onsite (100% attendance required or subject to termination), remote following training
Job Requirements:
Minimum 1 year of call center experience
Preferred: Experience handling high-volume calls (approx. 80/day)
Automatic dialer system – calls are back-to-back
Must have dedicated workspace and 30mbps internet speed (no hotspots) FAST.COM
Cannot be in a caretaking role during work hours
Schedule Options (CST):
(20 openings) 8:00 AM – 4:30 PM, Monday–Friday
(20 openings) 9:30 AM – 6:00 PM, Monday–Friday
(10 openings) 10:30 AM – 7:00 PM, Monday–Friday
Performance Metrics:
Quality: 95%+
Adherence: 85%
Breaks: Two 14-minute breaks + 30-minute lunch (scheduled)
Time-Off Policy:
No guaranteed time off during training or initial contract period
Requests may be submitted but approval is not guaranteed
Cannot miss ANY time during 2 week training
Pay and Benefits
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 3, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Role: Customer Service Representative
Location: 2200 North Central Avenue, Phoenix, AZ 85004
Pay: $16/hour
Duration: Contract-to-Hire (3 months and then converted perm)
Training: 2 weeks onsite (100% attendance required or subject to termination), remote following training
Job Requirements:
Minimum 1 year of call center experience
Preferred: Experience handling high-volume calls (approx. 80/day)
Automatic dialer system – calls are back-to-back
Must have dedicated workspace and 30mbps internet speed (no hotspots) FAST.COM
Cannot be in a caretaking role during work hours
Schedule Options (CST):
(20 openings) 8:00 AM – 4:30 PM, Monday–Friday
(20 openings) 9:30 AM – 6:00 PM, Monday–Friday
(10 openings) 10:30 AM – 7:00 PM, Monday–Friday
Performance Metrics:
Quality: 95%+
Adherence: 85%
Breaks: Two 14-minute breaks + 30-minute lunch (scheduled)
Time-Off Policy:
No guaranteed time off during training or initial contract period
Requests may be submitted but approval is not guaranteed
Cannot miss ANY time during 2 week training
Pay and Benefits
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 3, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.