Florida Staffing is hiring: Senior Business Process Analyst in Tallahassee

Senior Business Process Analyst

Syms Strategic Group (SSG) is seeking a talented Senior Business Process Analyst. The position is remote and within the Veterans Affairs department. This is a full-time opportunity with a minimum experience requirement of five years. Security clearance level is Public Trust (MBI). Military veterans are highly encouraged to apply!

Essential Duties and Responsibilities:

• Provide expertise on continuous process improvement strategies, organization redesign, change management projects, and performance measures for basic business process engagements
• Define and develop business processes, policies, roles and responsibilities, and performance metrics
• Conduct analysis of business processes, including current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks
• Plan and implement process improvements, including future state design, change management, and transition planning
• Interface with all project areas, including customer, computer services, and client services
• Provide oversight into the development and maintenance of quality programs, systems, processes, and procedures to ensure compliance and performance quality
• Provide expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to ensure compliance
• Work with operating entities to provide continuous process analysis oversight to enforce requirements and meet guidelines
• Coordinate with business and technology teams to ascertain system requirements
• Conduct client interviews
• Deliver presentations and training courses on measurement, analysis, improvement, and control
• Perform cost benefit analysis
• Establish goals to meet outlined objectives
• Provide direction to employees according to established policies and management guidelines
• Ensure that objectives have been met prior to review by management
• Provide technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors
• Ensure solutions are imaginative, thorough, practicable, and consistent with organization objectives
• Independently determine and develop approach to solutions
• Select methods and techniques for obtaining solutions
• Translate technical information into business language for non-technical stakeholders
• Collaborate with cross-functional teams and stakeholders
• Lead and mentor junior analysts and team members

Required Skills and Experience:

• A complete understanding of technical principles, theories, and concepts in the field
• A proven track record of successfully leading and delivering complex projects
• Expertise in eliciting and documenting business requirements, business processes, and workflows
• Proficiency in creating functional specifications, user stories, use cases, and process flow diagrams
• Experience with business modeling techniques and tools (e.g., UML, BPMN)
• Proficiency in using documentation tools such as Microsoft Visio, Lucidchart, or similar
• Familiarity with software development methodologies (e.g. Agile, Waterfall)
• Proficiency in using data analysis tools (e.g., Excel, SQL, Power BI, Tableau)
• Excellent verbal and written communication skills as well as presentation skills
• Experience managing and coordinating cross-functional project teams

Professional Certifications:

• None required

Years of Professional Experience:

• Five (5) or more years of experience in business analysis or a related role

Desired experience:

• Electronic Data Interchange X.12 (EDI) Medical Claims
• X.12 medical claims (837, 834, 277, etc)

Advanced certifications:

• Certified Business Analysis Professional (CBAP)
• Project Management Professional (PMP)
• Six Sigma Certification
• Certified Scrum Master (CSM)

Formal Education:

• Bachelor's Degree or higher in Business Administration, Information Technology, Finance, or a related field

Citizenship Requirement:

• U.S. Citizenship required for this specific opportunity

Security Clearance Requirements:

• Must possess or qualify for a Public Trust (MBI)

CRITICAL NOTES:

• SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered.
• Recruiters or third parties will not be considered.
• This is a 100% U.S. based remote position. However, candidates from CA, CO, NJ, or NY will not be considered. U.S. Citizenship is required for this specific opportunity.
• Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance.
• Individuals may also be subject to a background investigation including, but not limited to, criminal history, employment and education verification, drug testing, and creditworthiness.
• Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.