Verizon Communications is hiring: Retail Sales Associate in Big Rapids

Apply prior to the end date: October 24, 2025

Overview

When you join Verizon, you’ll be part of a team that values ideas, growth, and impact. Verizon powers how people live, work, and play by connecting them to what brings them joy. Join the V Team and be part of a culture that listens, learns, and grows together.

What you’ll be doing

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers\' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We’re hiring immediately. This isn’t your typical entry-level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we’ve got you covered!

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions
• $2,500 stock grant per year, part of Verizon's Stock Together award program
• Sales recognition programs that have, in the past, awarded top performers with travel and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. Hear from our Verizon Retail team members on what it’s like to be part of a team that invests in you through training programs and a culture of learning and benefits.

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience required, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (you\'ll know your schedule four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

After you apply

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including medical, dental, vision, disability, life insurance, tuition assistance, and more, to a 401(k) plan and stock programs, Verizon offers a comprehensive rewards package. Newly hired employees receive up to 15 days of vacation per year, which grows with service. Part-time employees’ benefits vary by role and eligibility.

This is a commission-based position with the potential to earn more.

Grow your network while providing guidance to help our customers grow their businesses. A win-win for your career.

Stay in touch

Even if you’re not a V Teamer yet, we’d love to keep you in the loop. Sign up to become part of our network.