Tapestry by Hilton
Hotel Maintenance Technician
Tapestry by Hilton, Wilmington, North Carolina, United States, 28405
Job Description
Job Description
What Makes a McKibbon Hotel Maintenance Technician?
As a member of the property maintenance team, the Hotel Maintenance Technician is accountable for the proper workings of the hotel. From overseeing plumbing and electrics, to HVAC and pool maintenance, you assist and supervise general facilities upkeep. The Hotel Maintenance Technician reports to the General Manager and Chief Engineer and is responsible for maintaining the highest level of quality work to ensure minimal disruption to guests. You have experience in construction trades such as plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and any similar skills. Your job is to help keep your team and guests happy while embracing
McKibbon's Guiding Principles.
A Day in the Life: Work independently and monitor the operations and functions of the interior and exterior areas of the property. Follow the guidelines established by McKibbon Hospitality in a manner that offers continued protection of the company’s assets, associates, and guests. Promote enhanced guest satisfaction. Perform various engineering skills and construction trades. Train others in engineering skills and construction trades when needed. Interact with employees and guests, and you will display sufficient communication skills when communicating in any form. Help promote a collaborative, proactive, and interactive environment with other associates of the hotel. Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Requirements: 3 years’ minimum experience in a maintenance-type position The ability to communicate operational activities, priorities, and problems with management engineers and supervisors Knowledge of common causes of equipment malfunction Ability to repair and replace basic heating and air conditioner systems Skills necessary to perform basic painting and caulking skills Ability to use standard hand tools ( wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.) Knowledge of preventative maintenance methods and techniques for maintaining equipment Able to perform tests to check for normal operation of the hotel’s equipment Knowledge of how to test pool and spa chemicals Knowledge of how to handle fire equipment
(hand-held extinguishers, fire hoses, etc.) Experienced expertise in the construction trades
(highly desired) Previous hotel experience
(highly desired) Ability to perform various maintenance tasks, which may include climbing stairs, walking 10,000 steps or more each day, utilizing power hand tools, and lifting up to 50 pounds. Must be able to kneel, stand, and work in varying indoor/outdoor conditions, and access high or confined spaces as needed.
Ideal Skills & Qualities: Ability to determine what action should be taken in response to a customer complaint, comment, or inquiry Problem-solving skills Ability to use various tangible and verbal techniques to solve problems with equipment or dispel disagreements between associates Knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance
Financial & Occupational Wellness: All Associates Competitive Compensation with incentives
(incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development
(varies by position) Wellbeats APP to support physical and mental wellness
Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply
Job Description
What Makes a McKibbon Hotel Maintenance Technician?
As a member of the property maintenance team, the Hotel Maintenance Technician is accountable for the proper workings of the hotel. From overseeing plumbing and electrics, to HVAC and pool maintenance, you assist and supervise general facilities upkeep. The Hotel Maintenance Technician reports to the General Manager and Chief Engineer and is responsible for maintaining the highest level of quality work to ensure minimal disruption to guests. You have experience in construction trades such as plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and any similar skills. Your job is to help keep your team and guests happy while embracing
McKibbon's Guiding Principles.
A Day in the Life: Work independently and monitor the operations and functions of the interior and exterior areas of the property. Follow the guidelines established by McKibbon Hospitality in a manner that offers continued protection of the company’s assets, associates, and guests. Promote enhanced guest satisfaction. Perform various engineering skills and construction trades. Train others in engineering skills and construction trades when needed. Interact with employees and guests, and you will display sufficient communication skills when communicating in any form. Help promote a collaborative, proactive, and interactive environment with other associates of the hotel. Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.
Requirements: 3 years’ minimum experience in a maintenance-type position The ability to communicate operational activities, priorities, and problems with management engineers and supervisors Knowledge of common causes of equipment malfunction Ability to repair and replace basic heating and air conditioner systems Skills necessary to perform basic painting and caulking skills Ability to use standard hand tools ( wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.) Knowledge of preventative maintenance methods and techniques for maintaining equipment Able to perform tests to check for normal operation of the hotel’s equipment Knowledge of how to test pool and spa chemicals Knowledge of how to handle fire equipment
(hand-held extinguishers, fire hoses, etc.) Experienced expertise in the construction trades
(highly desired) Previous hotel experience
(highly desired) Ability to perform various maintenance tasks, which may include climbing stairs, walking 10,000 steps or more each day, utilizing power hand tools, and lifting up to 50 pounds. Must be able to kneel, stand, and work in varying indoor/outdoor conditions, and access high or confined spaces as needed.
Ideal Skills & Qualities: Ability to determine what action should be taken in response to a customer complaint, comment, or inquiry Problem-solving skills Ability to use various tangible and verbal techniques to solve problems with equipment or dispel disagreements between associates Knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task
Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:
Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance
Financial & Occupational Wellness: All Associates Competitive Compensation with incentives
(incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development
(varies by position) Wellbeats APP to support physical and mental wellness
Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts
Any state specific holiday, vacation or benefit requirements will apply