GB Packaging
Customer Service Representative Twin Town
GB Packaging, Coon Rapids, Minnesota, United States
Responsibilities
Respond to customer calls and emails. Accurately enter orders received from the customer by phone, fax or email. Process and follow through rush orders. Build long term relationships with our customers. Support the sales staff with customer requests. Communicate with the Customer Service Manager on a daily basis. Develop a thorough understanding of production capabilities. Create cost estimates based on customer's requests. Support other Customer Service Representatives as needed. Obtain supplier estimates and place purchase orders. Qualifications
Excellent oral and written communication skills. Corrugated industry experience preferred. Ability to multi-task and prioritize workload - a well developed sense of urgency. Good math aptitude. Customer service experience in a manufacturing environment preferred. Experience with customer service software like Microsoft Excel and Word a plus. May be required to lift and/or move up to 20 pounds and frequently required to sit/stand/walk.
Compensation & Benefits
The starting wage is $22-$26/hr depending on experience. Office hours are Monday - Friday 7:30am - 4:00pm. In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, and company matching 401(k).
Company Overview
Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Respond to customer calls and emails. Accurately enter orders received from the customer by phone, fax or email. Process and follow through rush orders. Build long term relationships with our customers. Support the sales staff with customer requests. Communicate with the Customer Service Manager on a daily basis. Develop a thorough understanding of production capabilities. Create cost estimates based on customer's requests. Support other Customer Service Representatives as needed. Obtain supplier estimates and place purchase orders. Qualifications
Excellent oral and written communication skills. Corrugated industry experience preferred. Ability to multi-task and prioritize workload - a well developed sense of urgency. Good math aptitude. Customer service experience in a manufacturing environment preferred. Experience with customer service software like Microsoft Excel and Word a plus. May be required to lift and/or move up to 20 pounds and frequently required to sit/stand/walk.
Compensation & Benefits
The starting wage is $22-$26/hr depending on experience. Office hours are Monday - Friday 7:30am - 4:00pm. In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, and company matching 401(k).
Company Overview
Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.