Spring Health
Join to apply for the
Senior Product Manager, AI Trust
role at
Spring Health Join to apply for the
Senior Product Manager, AI Trust
role at
Spring Health Get AI-powered advice on this job and more exclusive features. Our mission: to eliminate every barrier to mental health.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,
Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a
net positive ROI
for employers and we are the only company in our category to earn
external validation
of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
We are hiring a full-time
Senior Product Manager, AI Trust
to lead the newly formed
AI Trust pod , reporting to the Group Product Manager of our Data Products organization. This pod plays a critical role in ensuring that our AI systems—especially those augmenting or delivering care—are not only technically robust, but clinically sound, trustworthy, and outcome-driven.
This is a high-leverage, cross-functional role that spans model evaluation and enhancement, AI safety reviews, LLM red-teaming, and performance measurement of AI-powered care experiences. You’ll help define what “safe and effective” AI looks like in the context of behavioral health and collaborate with engineering, data science, clinical, legal, and infrastructure stakeholders to make it real.
This role is foundational to how Spring Health is leveraging AI to transform mental health care, ensuring that every AI-powered interaction aligns with our clinical values and delivers measurable outcomes.
What You’ll Be Doing
Define and Drive the AI Trust Strategy
Own the roadmap for the AI Trust pod, evolving it from traditional safety to measuring and improving AI performance in care delivery Define a strategy to leverage data to improve performance of AI systems Define product strategies for red-teaming, clinical safety audits, and evaluation infrastructure across multiple model types (LLMs, recommendation engines, outcome predictors) Set the standards for what “safe and effective AI” means across mental health care use cases
Establish Safety and Evaluation Processes
Lead implementation of safety review protocols, red teaming (e.g., LLM jailbreaking), evaluation pipelines, and incident response processes Define operational approval gates for new AI features before they’re deployed in production Partner with ML engineers and data scientists to scope and prioritize technical work that enables trustworthy AI at scale
Collaborate Cross-Functionally
Work closely with partners in Clinical, Legal, Security, and AI/ML to align goals, processes, and trade-offs Collaborate with multiple product teams to integrate AI safety and performance insights centered around overall care quality Support customer-facing teams and governance leaders in responding to transparency, regulation, and risk-related queries
What Success Looks Like
Strong evaluation protocols in place for LLMs and AI-driven features Measurable improvement in the clinical safety and reliability of AI interactions Operational alignment across stakeholders (legal, ML, clinical) on what constitutes trustworthy AI Clear audit trail and incident response plan for AI-related regressions or safety issues
What We Expect From You
Must-Have Experience & Skills:
4+ years of product management experience, ideally with a focus on ML/AI systems or safety-critical technology Strong ML fluency—understands model lifecycles, performance metrics (e.g., ROC, AUC, F1), failure modes (e.g., hallucinations, prompt leakage), and validation methods Experience defining goals and specs for model evaluation, red teaming, or risk mitigation Comfortable navigating high-ambiguity, high-risk domains, especially in regulated or safety-sensitive industries Strong cross-functional communication and alignment skills across technical, clinical, and regulatory teams Ability to drive product strategy in 0→1 and R&D-heavy environments
Bonus Skills
Prior experience in a Data Science or Machine Learning Engineering role Background in healthcare, behavioral health, or clinical settings (e.g., PHQ-9, DSM-5 familiarity) Experience in AI ethics, red teaming, or bias auditing Exposure to prompt engineering or hands-on ML experimentation Familiarity with human-in-the-loop evaluation pipelines or post-deployment model monitoring Understanding of emerging AI regulatory frameworks (e.g., EU AI Act, U.S. HHS guidance)
Desired Traits
Systems thinker with a strong product sense—can link technical rigor to clinical outcomes Comfortable doing low-glamour work with high-impact potential Strategic but willing to dive deep on design of evaluations or specs Empathetic and outcome-focused—puts the member’s well-being at the center
The target base salary range for this position is
$172,400 - $215,500 , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using
Radford Global Compensation Database
at minimum to ensure competitive and fair pay.
Benefits Provided By Spring Health
Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.
Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes.
Not sure if you meet every requirement?
Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health:
Our Values
Our privacy policy:
https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.Seniority level
Seniority levelNot Applicable Employment type
Employment typeFull-time Job function
Job functionProduct Management and Marketing IndustriesMental Health Care Referrals increase your chances of interviewing at Spring Health by 2x Get notified about new Senior Product Manager jobs in
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Senior Product Manager, AI Trust
role at
Spring Health Join to apply for the
Senior Product Manager, AI Trust
role at
Spring Health Get AI-powered advice on this job and more exclusive features. Our mission: to eliminate every barrier to mental health.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,
Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a
net positive ROI
for employers and we are the only company in our category to earn
external validation
of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
We are hiring a full-time
Senior Product Manager, AI Trust
to lead the newly formed
AI Trust pod , reporting to the Group Product Manager of our Data Products organization. This pod plays a critical role in ensuring that our AI systems—especially those augmenting or delivering care—are not only technically robust, but clinically sound, trustworthy, and outcome-driven.
This is a high-leverage, cross-functional role that spans model evaluation and enhancement, AI safety reviews, LLM red-teaming, and performance measurement of AI-powered care experiences. You’ll help define what “safe and effective” AI looks like in the context of behavioral health and collaborate with engineering, data science, clinical, legal, and infrastructure stakeholders to make it real.
This role is foundational to how Spring Health is leveraging AI to transform mental health care, ensuring that every AI-powered interaction aligns with our clinical values and delivers measurable outcomes.
What You’ll Be Doing
Define and Drive the AI Trust Strategy
Own the roadmap for the AI Trust pod, evolving it from traditional safety to measuring and improving AI performance in care delivery Define a strategy to leverage data to improve performance of AI systems Define product strategies for red-teaming, clinical safety audits, and evaluation infrastructure across multiple model types (LLMs, recommendation engines, outcome predictors) Set the standards for what “safe and effective AI” means across mental health care use cases
Establish Safety and Evaluation Processes
Lead implementation of safety review protocols, red teaming (e.g., LLM jailbreaking), evaluation pipelines, and incident response processes Define operational approval gates for new AI features before they’re deployed in production Partner with ML engineers and data scientists to scope and prioritize technical work that enables trustworthy AI at scale
Collaborate Cross-Functionally
Work closely with partners in Clinical, Legal, Security, and AI/ML to align goals, processes, and trade-offs Collaborate with multiple product teams to integrate AI safety and performance insights centered around overall care quality Support customer-facing teams and governance leaders in responding to transparency, regulation, and risk-related queries
What Success Looks Like
Strong evaluation protocols in place for LLMs and AI-driven features Measurable improvement in the clinical safety and reliability of AI interactions Operational alignment across stakeholders (legal, ML, clinical) on what constitutes trustworthy AI Clear audit trail and incident response plan for AI-related regressions or safety issues
What We Expect From You
Must-Have Experience & Skills:
4+ years of product management experience, ideally with a focus on ML/AI systems or safety-critical technology Strong ML fluency—understands model lifecycles, performance metrics (e.g., ROC, AUC, F1), failure modes (e.g., hallucinations, prompt leakage), and validation methods Experience defining goals and specs for model evaluation, red teaming, or risk mitigation Comfortable navigating high-ambiguity, high-risk domains, especially in regulated or safety-sensitive industries Strong cross-functional communication and alignment skills across technical, clinical, and regulatory teams Ability to drive product strategy in 0→1 and R&D-heavy environments
Bonus Skills
Prior experience in a Data Science or Machine Learning Engineering role Background in healthcare, behavioral health, or clinical settings (e.g., PHQ-9, DSM-5 familiarity) Experience in AI ethics, red teaming, or bias auditing Exposure to prompt engineering or hands-on ML experimentation Familiarity with human-in-the-loop evaluation pipelines or post-deployment model monitoring Understanding of emerging AI regulatory frameworks (e.g., EU AI Act, U.S. HHS guidance)
Desired Traits
Systems thinker with a strong product sense—can link technical rigor to clinical outcomes Comfortable doing low-glamour work with high-impact potential Strategic but willing to dive deep on design of evaluations or specs Empathetic and outcome-focused—puts the member’s well-being at the center
The target base salary range for this position is
$172,400 - $215,500 , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using
Radford Global Compensation Database
at minimum to ensure competitive and fair pay.
Benefits Provided By Spring Health
Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.
Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes.
Not sure if you meet every requirement?
Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health:
Our Values
Our privacy policy:
https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.Seniority level
Seniority levelNot Applicable Employment type
Employment typeFull-time Job function
Job functionProduct Management and Marketing IndustriesMental Health Care Referrals increase your chances of interviewing at Spring Health by 2x Get notified about new Senior Product Manager jobs in
Salt Lake City, UT . Salt Lake City Metropolitan Area $248,000.00-$281,000.00 4 days ago West Valley City, UT $90,000.00-$130,000.00 6 days ago Salt Lake City Metropolitan Area $113,300.00-$188,900.00 4 days ago Draper, UT $120,685.00-$136,702.00 1 week ago Murray, UT $106,331.00-$129,960.00 1 week ago Senior Product Marketing Manager, Crypto Cottonwood Heights, UT $108,800.00-$204,000.00 1 week ago Asset & Wealth Management, Client Solutions Group, Global Consultants, Analyst Cottonwood Heights, UT $118,400.00-$222,000.00 3 days ago Cottonwood Heights, UT $140,800.00-$242,000.00 2 weeks ago Salt Lake City Metropolitan Area $90,000.00-$115,000.00 3 weeks ago Senior Manager, Research Program Development Salt Lake City, UT $78,300.00-$95,693.00 6 days ago Senior Lifecycle Marketing Manager, Credit Card Cottonwood Heights, UT $108,800.00-$204,000.00 4 days ago Park City, UT $101,385.00-$126,731.00 20 hours ago Sr. Product Marketing Manager, Customer Retention Draper, UT $98,700.00-$207,680.00 6 days ago Business Analyst II - Remote for those living in Utah or Idaho Salt Lake City Metropolitan Area 6 days ago Salt Lake City, UT $90,000.00-$125,000.00 3 weeks ago Senior Staff Lifecycle Marketing Manager Cottonwood Heights, UT $128,000.00-$220,000.00 1 week ago Salt Lake City, UT $69,000.00-$107,000.00 1 week ago Senior Marketing Manager, Communities & Events Salt Lake City Metropolitan Area $95,300.00-$157,300.00 5 days ago Senior Technical Program Manager - DevOps Sandy, UT $93,000.00-$145,000.00 2 weeks ago Engineering - SDLC Engineering - Technical Program Management Lead - Salt Lake City Salt Lake City, UT $60.00-$85.00 1 month ago Salt Lake City, UT $90,000.00-$120,000.00 2 weeks ago Draper, UT $128,200.00-$185,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr