JPMorgan Chase & Co.
Payments Client Management Leader Energy, Power, Renewables, Metals & Mining - E
JPMorgan Chase & Co., Houston, Texas, United States, 77246
Description
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Join Our Global Payments Corporate Sales team, where you will lead industry-aligned professionals and drive strategic client partnerships, ensuring business retention and growth in a dynamic, global environment. As a Payments Client Manager (PCM) and industry leader in Global Payments Corporate Sales, you will support clients directly and manage a team of industry-aligned professionals. You will oversee a portfolio of well-established client relationships within a specific industry or region, responsible for client objectives and fostering strong partnerships to retain, optimize, and deepen those relationships. Additionally, you will lead and be accountable for a team of client managers and sales success members. Acting as the client's advocate within the firm, you will navigate the organization on their behalf, ensuring ongoing business retention and promoting long-term growth. About the Sales Success Function:
Our core focus is to drive business growth by ensuring successful sales efforts throughout the sales cycle, supported by disciplined process management and a robust risk framework. We achieve ongoing sales success through effective client management and seamless sales execution, delivering on client mandates and contractual obligations to retain and expand existing relationships while achieving desired business outcomes. We empower the sales organization with the right processes, tools, communication, and training to consistently achieve and exceed targets within a sound risk and controls environment. Job responsibilities: Serve as a trusted advisor to clients, understanding industry nuances, the client operating model, and objectives. Provide strategic insights and recommendations, acting as the primary contact for the client. Collaborate across Global Payment Sales Managers, Product Sales Specialists, Client Service Account Managers, Implementation Managers, Onboarding teams, and Corporate Banking partners to meet client-specific needs and requirements. Prepare and deliver quarterly business reviews and analysis on strategic client relationships; monitor and maintain client health indicators, proactively addressing issues. Drive product and solutions activation to enhance client value. Obtain the correct deal documentation, ensure functional alignment, and secure necessary approvals to expedite deal execution. Drive deal execution to achieve timely realization of business outcomes. Manage pricing events and optimize pricing to maximize revenue. Oversee the setup, maintenance, and monitoring of credit facilities to optimize utilization. Manage Know Your Customer (KYC) requirements and provide clients with necessary regulatory updates. Ensure high standards in pipeline and account planning; be responsible for the accurate administration of client coverage. Lead and be accountable for the governance of deals and the effective implementation of requests. Attract, develop, and retain top talent, fostering a skilled and motivated team. Required qualifications, skills, and capabilities: 8+ years of experience in client management, sales, or a related role. Experience working with large multi-dimensional clients (multiple products/regions/etc.). Demonstrated experience leading a team of experienced professionals. Strong understanding of payments products and industry dynamics. Knowledge supporting Energy, Power, Renewables, Metals & Mining sectors. Excellent communication and interpersonal skills. Ability to build and maintain strong client relationships. Analytical mindset with the ability to identify growth opportunities and optimize processes. Proficiency in CRM software and Microsoft Office Suite.
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Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Join Our Global Payments Corporate Sales team, where you will lead industry-aligned professionals and drive strategic client partnerships, ensuring business retention and growth in a dynamic, global environment. As a Payments Client Manager (PCM) and industry leader in Global Payments Corporate Sales, you will support clients directly and manage a team of industry-aligned professionals. You will oversee a portfolio of well-established client relationships within a specific industry or region, responsible for client objectives and fostering strong partnerships to retain, optimize, and deepen those relationships. Additionally, you will lead and be accountable for a team of client managers and sales success members. Acting as the client's advocate within the firm, you will navigate the organization on their behalf, ensuring ongoing business retention and promoting long-term growth. About the Sales Success Function:
Our core focus is to drive business growth by ensuring successful sales efforts throughout the sales cycle, supported by disciplined process management and a robust risk framework. We achieve ongoing sales success through effective client management and seamless sales execution, delivering on client mandates and contractual obligations to retain and expand existing relationships while achieving desired business outcomes. We empower the sales organization with the right processes, tools, communication, and training to consistently achieve and exceed targets within a sound risk and controls environment. Job responsibilities: Serve as a trusted advisor to clients, understanding industry nuances, the client operating model, and objectives. Provide strategic insights and recommendations, acting as the primary contact for the client. Collaborate across Global Payment Sales Managers, Product Sales Specialists, Client Service Account Managers, Implementation Managers, Onboarding teams, and Corporate Banking partners to meet client-specific needs and requirements. Prepare and deliver quarterly business reviews and analysis on strategic client relationships; monitor and maintain client health indicators, proactively addressing issues. Drive product and solutions activation to enhance client value. Obtain the correct deal documentation, ensure functional alignment, and secure necessary approvals to expedite deal execution. Drive deal execution to achieve timely realization of business outcomes. Manage pricing events and optimize pricing to maximize revenue. Oversee the setup, maintenance, and monitoring of credit facilities to optimize utilization. Manage Know Your Customer (KYC) requirements and provide clients with necessary regulatory updates. Ensure high standards in pipeline and account planning; be responsible for the accurate administration of client coverage. Lead and be accountable for the governance of deals and the effective implementation of requests. Attract, develop, and retain top talent, fostering a skilled and motivated team. Required qualifications, skills, and capabilities: 8+ years of experience in client management, sales, or a related role. Experience working with large multi-dimensional clients (multiple products/regions/etc.). Demonstrated experience leading a team of experienced professionals. Strong understanding of payments products and industry dynamics. Knowledge supporting Energy, Power, Renewables, Metals & Mining sectors. Excellent communication and interpersonal skills. Ability to build and maintain strong client relationships. Analytical mindset with the ability to identify growth opportunities and optimize processes. Proficiency in CRM software and Microsoft Office Suite.
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