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Pivotal Talent Search

VP Events Strategy Member Engagement 2097

Pivotal Talent Search, Chicago, Illinois, United States, 60290

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Position Summary: Drive transformational member experiences as the strategic leader of our comprehensive event portfolio. This executive role orchestrates both virtual and in-person experiences that elevate stakeholder engagement, strengthen member value, and advance organizational objectives through innovative, data-driven event strategies. Key Responsibilities: Strategic Leadership & Vision Event Portfolio Strategy: Develop and execute a comprehensive multi-year strategic roadmap for all stakeholder events, aligning with our business objectives and member lifecycle goals

Innovation Leadership: Pioneer emerging event technologies and experiential formats to differentiate our member experience and maintain competitive advantage

Financial Stewardship: Own P&L responsibility for event portfolio, optimizing ROI while delivering exceptional member value and driving revenue growth and profitability

Stakeholder Alignment: Collaborate with C-suite executives and department heads to ensure event strategies support broader organizational initiatives

Event Excellence & Execution Full-Cycle Event Management: Direct comprehensive event lifecycle from conceptualization through post-event analysis, ensuring flawless execution across all touchpoints

Hybrid Experience Design: Architect seamless integration between virtual and in-person components, maximizing accessibility and engagement across diverse member preferences

Vendor Ecosystem Management: Cultivate strategic partnerships with premium vendors and service providers, negotiating favorable terms while maintaining quality standards

Performance Optimization: Implement robust analytics frameworks to measure success metrics, member satisfaction, and business impact, driving continuous improvement

Team Leadership & Development High-Performance Team Building: Recruit, develop, and retain top-tier event professionals across multiple locations, fostering a culture of excellence and innovation

Cross-Functional Partnership: Lead matrix relationships with marketing, communications, technology, and operations teams to ensure cohesive event experiences

Mentorship & Growth: Provide strategic guidance and professional development opportunities to team members, building future event leaders

Change Management: Guide organizational transformation initiatives related to event modernization and digital engagement strategies

Member Experience & Engagement Member-Centric Design: Leverage member insights and behavioral data to create personalized, relevant experiences that drive participation and satisfaction

Community Building: Design networking and enrichment opportunities that strengthen member connections and advance professional development

Accessibility & Inclusion: Ensure all events are accessible and inclusive, accommodating diverse member needs and preferences

Lifetime Value Enhancement: Create experiences that strengthen member retention, engagement, and advocacy

Required Qualifications: Leadership Experience Executive Leadership: 10+ years of progressive leadership experience in event management, with 5+ years at senior executive level

Team Management: Proven track record building and scaling high-performing teams across multiple geographic locations

Strategic Planning: Demonstrated success developing and executing multi-million-dollar event strategies for large-scale companies

Technical Expertise Event Technology Mastery: Deep expertise in virtual event platforms, hybrid experience design, and emerging event technologies

Digital Transformation: Experience leading digital innovation initiatives and technology adoption in event environments

Data Analytics: Proficiency in event analytics, performance measurement, and data-driven decision making

Project Management: Advanced project management capabilities with experience managing complex, multi-stakeholder initiatives

Industry Knowledge Association Experience: Preferred experience in association management, membership organizations, or related sectors

Corporate Events: Extensive background in large-scale corporate event management, including conferences, trade shows, and executive programs required

Regulatory Awareness: Understanding of industry compliance requirements and risk management protocols

Preferred Qualifications: Advanced Education: MBA or relevant work experience preferred

Professional Certifications: CMP (Certified Meeting Professional), CEM (Certified in Exhibition Management), or similar industry credentials

Industry Recognition: Recipient of industry awards or recognition for event excellence and innovation

Global Experience: International event management experience with multi-cultural stakeholder groups

Exceptional Negotiator: Proven track record contracting exceptional agreements with vendor/partners

Success Metrics: Member engagement and satisfaction scores

Event attendance growth and retention rates

Portfolio financial performance and ROI

Team performance and retention

Innovation adoption and member feedback

Strategic objective achievement

Working Environment:

Before applying for this role, please read the following information about this opportunity found below.

Travel Requirements: 25-30% travel for event oversight and stakeholder meetings

Schedule Flexibility: Evening and weekend work required during major events

Remote Work: Hybrid work environment with flexibility for remote work when not traveling

Collaborative Culture: Matrix organization requiring strong cross-functional partnership skills

This role offers an exceptional opportunity to shape the future of member engagement, while leading a dynamic team in an innovative, fast-paced environment. The successful candidate will be a visionary leader who combines strategic thinking with operational excellence to deliver transformational member experiences.

We provide comprehensive benefits including health/dental/vision insurance.

Compensation: $225,000-$250,000 per year

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