ziprecruiter
Technical Project Manager (Data Privacy & AI)
ziprecruiter, Baltimore, Maryland, United States, 21206
Job DescriptionJob DescriptionAbout the Company
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Our client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful
Data Privacy Governance platform
that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels. Office Location: Falls Church, VA (hybrid 3 days per week)
Product: AI-powered privacy compliance and data governance platform
Target Market: Mid-Market and Large Enterprises
Our client's
mission
is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency. The Opportunity We're seeking a talented
Technical Project Manager
to join our client's team in Falls Church, VA. This position is focused primarily on onboarding and implementation—no sales quotas, no upsell pressure—just delivering an exceptional customer experience. What You'll Do Manage and deliver multiple projects on time
Maintain detailed documentation of implementations on tasks and deadlines
Onboard new customers and ensure successful implementation of solutions
Develop and maintain strong relationships with assigned accounts
Provide product training and support to customers
Collaborate with internal teams to improve customer experience
Track and report on key performance metrics
Focus on customer satisfaction, training, and experience - you're not expected to carry any sales quota or revenue targets
What You Bring Bachelor's degree in Business, Computer Science, or related field
3-5 years of experience in technical project management or customer support, customer success in Enterprise SaaS or technology companies
Strong interest in privacy and knowledge of regulations (GDPR, CCPA, etc.)
Excellent communication and interpersonal skills
Problem-solving and analytical abilities
Ability to work from the office in Falls Church, VA, 3 times per week
Key Success Drivers High ethical standards, honesty, and transparency
Proactive, energetic, involved in company life, and provides feedback
Customer-centric approach
Comfortable working in a fast-changing startup environment
Commitment to data privacy
Why Join? Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)
Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families
401(k) plan with a match program
Work-life balance with a hybrid schedule (3 days per week) and paid vacation
Company-paid life insurance coverage
Tuition reimbursement program
Rapid career growth opportunities (Director of Customer Success)
No sales quota or revenue targets - your focus will be on customer advocacy, adoption, and long-term success
Collaborative company culture and supportive, inclusive environment
Company-paid events, celebrations, and in-office dinners
Opportunity to make a significant impact in the field of data privacy and AI
Interviewing Process Level 1 - Virtual interview with the Hiring Manager (General fit)
Level 2 - On-site interview in the office (Skills Assessment)
Reference and Background Checks: conducted after successful interviews
Job Offer: provided to the selected candidate
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of , , , , , , marital status, ancestry, physical or mental , genetic information, veteran status, , or expression, , or any other characteristic protected by applicable federal, state or local law. Compensation Range: $85K - $105K
#J-18808-Ljbffr
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Our client is a profitable Enterprise SaaS company specializing in data privacy and security. With a powerful
Data Privacy Governance platform
that leverages patented AI technology, they are revolutionizing customer data protection for Fortune 1000 organizations. This innovative solution ensures seamless compliance with GDPR, CCPA, and other privacy regulations, while offering unified consent and preference management APIs for efficient data handling across multiple channels. Office Location: Falls Church, VA (hybrid 3 days per week)
Product: AI-powered privacy compliance and data governance platform
Target Market: Mid-Market and Large Enterprises
Our client's
mission
is to contribute to a better society by advocating for proper data protection legislation, responsibly safeguarding customer data, preserving individual privacy rights, and enhancing trust between businesses and consumers through greater transparency. The Opportunity We're seeking a talented
Technical Project Manager
to join our client's team in Falls Church, VA. This position is focused primarily on onboarding and implementation—no sales quotas, no upsell pressure—just delivering an exceptional customer experience. What You'll Do Manage and deliver multiple projects on time
Maintain detailed documentation of implementations on tasks and deadlines
Onboard new customers and ensure successful implementation of solutions
Develop and maintain strong relationships with assigned accounts
Provide product training and support to customers
Collaborate with internal teams to improve customer experience
Track and report on key performance metrics
Focus on customer satisfaction, training, and experience - you're not expected to carry any sales quota or revenue targets
What You Bring Bachelor's degree in Business, Computer Science, or related field
3-5 years of experience in technical project management or customer support, customer success in Enterprise SaaS or technology companies
Strong interest in privacy and knowledge of regulations (GDPR, CCPA, etc.)
Excellent communication and interpersonal skills
Problem-solving and analytical abilities
Ability to work from the office in Falls Church, VA, 3 times per week
Key Success Drivers High ethical standards, honesty, and transparency
Proactive, energetic, involved in company life, and provides feedback
Customer-centric approach
Comfortable working in a fast-changing startup environment
Commitment to data privacy
Why Join? Competitive salary: $85,000-$105,000 per year (negotiable depending on your experience)
Comprehensive medical benefits: 100% company-paid medical, dental, and vision coverage for employees and 50% for families
401(k) plan with a match program
Work-life balance with a hybrid schedule (3 days per week) and paid vacation
Company-paid life insurance coverage
Tuition reimbursement program
Rapid career growth opportunities (Director of Customer Success)
No sales quota or revenue targets - your focus will be on customer advocacy, adoption, and long-term success
Collaborative company culture and supportive, inclusive environment
Company-paid events, celebrations, and in-office dinners
Opportunity to make a significant impact in the field of data privacy and AI
Interviewing Process Level 1 - Virtual interview with the Hiring Manager (General fit)
Level 2 - On-site interview in the office (Skills Assessment)
Reference and Background Checks: conducted after successful interviews
Job Offer: provided to the selected candidate
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of , , , , , , marital status, ancestry, physical or mental , genetic information, veteran status, , or expression, , or any other characteristic protected by applicable federal, state or local law. Compensation Range: $85K - $105K
#J-18808-Ljbffr