Recorded Future
Join to apply for the
Manager, Documentation
role at
Recorded Future 1 day ago Be among the first 25 applicants Join to apply for the
Manager, Documentation
role at
Recorded Future Get AI-powered advice on this job and more exclusive features. With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Join Recorded Future as our first-ever Documentation Manager and lay the foundation for a global, high-impact content function. In this newly created role, you’ll define and scale the documentation strategy across all modules of our platform. You’ll introduce scalable workflows, elevate the quality and consistency of content, and empower customers to self-serve, learn, and adopt with ease. Your work will play a critical role in driving engagement and product adoption across a global user base.
What You’ll Do as the Documentation Manager:
Build scalable documentation workflows with SLAs, review processes, and unified content standards Audit, consolidate, and standardize an existing library of 2,200+ documents Manage and evolve the global content translation initiative Create high-impact, self-service content (FAQs, how-to guides) that reduces support friction Develop best-practice resources (e.g., flowcharts, decision trees) to guide users through complex workflows Launch a strategy to transition customer-facing documentation into public-facing assets Collaborate cross-functionally and lead with a builder mindset
What You’ll Bring as the Documentation Manager:
6+ years of technical writing or documentation management experience in a SaaS environment, ideally within cybersecurity Demonstrated experience leading large-scale documentation projects and process rollouts Ability to manage both content strategy and hands-on creation/editing Experience working across Product, Engineering, and Marketing teams Familiarity with tools like Zendesk, Confluence, Jira; bonus for AI-driven automation Understanding of cybersecurity or similarly complex domains Strong communication, prioritization, and project management skills
Note: This role requires regular in-office presence.
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Notice to Agency and Search Firm Representatives:
Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionAdministrative IndustriesComputer and Network Security and Software Development Referrals increase your chances of interviewing at Recorded Future by 2x Sign in to set job alerts for “Documentation Manager” roles. Jessup, MD $34,200.00-$42,700.00 5 days ago Washington DC-Baltimore Area $92,000.00-$115,000.00 1 week ago Fort Meade, MD $80,000.00-$120,000.00 1 month ago Technical Editor and Writers - General ConsiderationDeputy Director, Office of Finance and OperationsEmployee Relations Manager (12-month contract) Washington, DC $95,000.00-$105,000.00 2 weeks ago Technical Writer/Documentation SpecialistInformation Systems Security Officer Level 2 Annapolis Junction, MD $114,750.00-$155,250.00 1 month ago Assistant Branch Manager - Washington, DC Laurel, MD $49,996.80-$290,004.00 9 hours ago Tech Writer - Washington DC 20024 (*Hybrid 3x onsite /week ) Odenton, MD $112,450.00-$203,275.00 1 month ago Senior Manager, Facilities and OperationsTechnical Writer - FISMA/HVA Support (15.27) Washington, DC $70,000.00-$175,000.00 6 days ago McLean, VA $150,000.00-$190,000.00 1 hour ago Largo, MD $44,090.00-$48,499.00 1 week ago Arlington, VA $95,577.60-$159,296.00 2 months ago Washington, DC $64,369.00-$71,765.00 1 month ago Fulton, MD $108,100.00-$162,200.00 2 weeks ago Annapolis Junction, MD $120,800.00-$265,800.00 3 months ago Senior Construction Administrator - Mission Critical Washington, DC $120,000.00-$180,000.00 1 day ago McLean, VA $80,000.00-$90,000.00 3 weeks ago Assistant Manager, Operations | Westfield Montgomery Mall We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Manager, Documentation
role at
Recorded Future 1 day ago Be among the first 25 applicants Join to apply for the
Manager, Documentation
role at
Recorded Future Get AI-powered advice on this job and more exclusive features. With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Join Recorded Future as our first-ever Documentation Manager and lay the foundation for a global, high-impact content function. In this newly created role, you’ll define and scale the documentation strategy across all modules of our platform. You’ll introduce scalable workflows, elevate the quality and consistency of content, and empower customers to self-serve, learn, and adopt with ease. Your work will play a critical role in driving engagement and product adoption across a global user base.
What You’ll Do as the Documentation Manager:
Build scalable documentation workflows with SLAs, review processes, and unified content standards Audit, consolidate, and standardize an existing library of 2,200+ documents Manage and evolve the global content translation initiative Create high-impact, self-service content (FAQs, how-to guides) that reduces support friction Develop best-practice resources (e.g., flowcharts, decision trees) to guide users through complex workflows Launch a strategy to transition customer-facing documentation into public-facing assets Collaborate cross-functionally and lead with a builder mindset
What You’ll Bring as the Documentation Manager:
6+ years of technical writing or documentation management experience in a SaaS environment, ideally within cybersecurity Demonstrated experience leading large-scale documentation projects and process rollouts Ability to manage both content strategy and hands-on creation/editing Experience working across Product, Engineering, and Marketing teams Familiarity with tools like Zendesk, Confluence, Jira; bonus for AI-driven automation Understanding of cybersecurity or similarly complex domains Strong communication, prioritization, and project management skills
Note: This role requires regular in-office presence.
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Linkedin, Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at careers@recordedfuture.com
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Notice to Agency and Search Firm Representatives:
Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionAdministrative IndustriesComputer and Network Security and Software Development Referrals increase your chances of interviewing at Recorded Future by 2x Sign in to set job alerts for “Documentation Manager” roles. Jessup, MD $34,200.00-$42,700.00 5 days ago Washington DC-Baltimore Area $92,000.00-$115,000.00 1 week ago Fort Meade, MD $80,000.00-$120,000.00 1 month ago Technical Editor and Writers - General ConsiderationDeputy Director, Office of Finance and OperationsEmployee Relations Manager (12-month contract) Washington, DC $95,000.00-$105,000.00 2 weeks ago Technical Writer/Documentation SpecialistInformation Systems Security Officer Level 2 Annapolis Junction, MD $114,750.00-$155,250.00 1 month ago Assistant Branch Manager - Washington, DC Laurel, MD $49,996.80-$290,004.00 9 hours ago Tech Writer - Washington DC 20024 (*Hybrid 3x onsite /week ) Odenton, MD $112,450.00-$203,275.00 1 month ago Senior Manager, Facilities and OperationsTechnical Writer - FISMA/HVA Support (15.27) Washington, DC $70,000.00-$175,000.00 6 days ago McLean, VA $150,000.00-$190,000.00 1 hour ago Largo, MD $44,090.00-$48,499.00 1 week ago Arlington, VA $95,577.60-$159,296.00 2 months ago Washington, DC $64,369.00-$71,765.00 1 month ago Fulton, MD $108,100.00-$162,200.00 2 weeks ago Annapolis Junction, MD $120,800.00-$265,800.00 3 months ago Senior Construction Administrator - Mission Critical Washington, DC $120,000.00-$180,000.00 1 day ago McLean, VA $80,000.00-$90,000.00 3 weeks ago Assistant Manager, Operations | Westfield Montgomery Mall We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr