Verkada
Director of Technical Content & Delivery
Verkada, San Mateo, California, United States, 94403
Director of Technical Content & Delivery San Mateo, CA United States
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Who We Are
Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform. Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies. Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries. About the Role
As the
Director of Technical Content and Delivery , you’ll report directly to the
VP of Solutions Engineering
and play a pivotal role in designing and building Verkada’s global technical certification, training, and enablement program. You’ll lead a team of
technical content creators and trainers , architect multiple certification tracks, and develop deep technical content — including
hands-on labs, in-person trainings, short-form learning modules, and authored resources
that set the industry standard. This is a deeply
hands-on, technical, and execution-heavy role . You should love to build. You’ll roll up your sleeves to write content, design labs, test exams, and run pilots, all while laying the foundation for a program that will
scale globally
and touch
tens of thousands
of learners in the years to come. Key Responsibilities
Design and launch Verkada’s global technical certification and training program , with tiered certifications, hands-on labs, and real-world assessments. Build and scale a team of
highly technical content creators and trainers , driving content quality, technical depth, and learner engagement. Partner deeply with
Solutions Engineers (SEs), SE leaders, and partner technical teams
to ensure programs directly support field readiness, sales success, and product adoption. Champion
in-person, lab-based, and hardware-integrated training experiences
— delivering high-impact sessions across our San Mateo HQ and the field. Create a wide range of enablement assets, including:
Hands-on labs and simulations Short-form on-demand trainings Learning books, whitepapers, technical guides In-person instructor-led and virtual training content
Spend time
in the field (~25–30% travel)
supporting training events, gathering feedback, and evolving the experience based on real-world usage. Work cross-functionally with
Solutions Engineering, Product, Channel, and Enablement teams
to ensure content is current, accurate, and aligned with product updates. Define and track success metrics around adoption, field performance, knowledge retention, and global certification reach. Scale the program and your team rapidly as adoption and demand grow — with a long-term goal of becoming the
industry benchmark
for technical certification in the physical security and smart building space. What We’re Looking For
8+ years in technical training, certification, or enablement leadership
roles in fast-paced, high-growth tech environments. Strong background in
networking, IoT, physical security, or enterprise infrastructure . Proven success building and scaling
technical certification programs
that serve internal teams, partners, and customers. Deeply hands-on — comfortable creating labs, writing content, building assessments, and reviewing technical documentation. Experience leading teams of
content developers, instructors, or technical educators , with a track record of scaling globally. Excellent cross-functional collaborator who thrives on working with SEs, product managers, engineers, and GTM teams. Passion for
in-person learning , hardware-driven labs, and building programs that people genuinely enjoy participating in. Strong project and program management skills, with the ability to deliver big results with speed and clarity. Build a training and certification program that becomes
an industry standard
— used by tens of thousands across the globe. Own the creation of the
Verkada technical training brand
— a lasting platform for technical growth, learning, and career development. Join a high-growth company backed by top-tier investors, with a deep commitment to
technical excellence and field enablement . Work onsite in our
San Mateo HQ , alongside product, engineering, and GTM leadership — with direct access to labs and hardware. Be part of a fun, fast-moving, and high-performing team
building the future of smart building and physical security tech. US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Fertility Stipend Wellness/fitness benefits Healthy lunches provided daily Annual Pay Range Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). $225,000 - $305,000 USD As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
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Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below. Who We Are
Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform. Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies. Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries. About the Role
As the
Director of Technical Content and Delivery , you’ll report directly to the
VP of Solutions Engineering
and play a pivotal role in designing and building Verkada’s global technical certification, training, and enablement program. You’ll lead a team of
technical content creators and trainers , architect multiple certification tracks, and develop deep technical content — including
hands-on labs, in-person trainings, short-form learning modules, and authored resources
that set the industry standard. This is a deeply
hands-on, technical, and execution-heavy role . You should love to build. You’ll roll up your sleeves to write content, design labs, test exams, and run pilots, all while laying the foundation for a program that will
scale globally
and touch
tens of thousands
of learners in the years to come. Key Responsibilities
Design and launch Verkada’s global technical certification and training program , with tiered certifications, hands-on labs, and real-world assessments. Build and scale a team of
highly technical content creators and trainers , driving content quality, technical depth, and learner engagement. Partner deeply with
Solutions Engineers (SEs), SE leaders, and partner technical teams
to ensure programs directly support field readiness, sales success, and product adoption. Champion
in-person, lab-based, and hardware-integrated training experiences
— delivering high-impact sessions across our San Mateo HQ and the field. Create a wide range of enablement assets, including:
Hands-on labs and simulations Short-form on-demand trainings Learning books, whitepapers, technical guides In-person instructor-led and virtual training content
Spend time
in the field (~25–30% travel)
supporting training events, gathering feedback, and evolving the experience based on real-world usage. Work cross-functionally with
Solutions Engineering, Product, Channel, and Enablement teams
to ensure content is current, accurate, and aligned with product updates. Define and track success metrics around adoption, field performance, knowledge retention, and global certification reach. Scale the program and your team rapidly as adoption and demand grow — with a long-term goal of becoming the
industry benchmark
for technical certification in the physical security and smart building space. What We’re Looking For
8+ years in technical training, certification, or enablement leadership
roles in fast-paced, high-growth tech environments. Strong background in
networking, IoT, physical security, or enterprise infrastructure . Proven success building and scaling
technical certification programs
that serve internal teams, partners, and customers. Deeply hands-on — comfortable creating labs, writing content, building assessments, and reviewing technical documentation. Experience leading teams of
content developers, instructors, or technical educators , with a track record of scaling globally. Excellent cross-functional collaborator who thrives on working with SEs, product managers, engineers, and GTM teams. Passion for
in-person learning , hardware-driven labs, and building programs that people genuinely enjoy participating in. Strong project and program management skills, with the ability to deliver big results with speed and clarity. Build a training and certification program that becomes
an industry standard
— used by tens of thousands across the globe. Own the creation of the
Verkada technical training brand
— a lasting platform for technical growth, learning, and career development. Join a high-growth company backed by top-tier investors, with a deep commitment to
technical excellence and field enablement . Work onsite in our
San Mateo HQ , alongside product, engineering, and GTM leadership — with direct access to labs and hardware. Be part of a fun, fast-moving, and high-performing team
building the future of smart building and physical security tech. US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Fertility Stipend Wellness/fitness benefits Healthy lunches provided daily Annual Pay Range Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). $225,000 - $305,000 USD As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
#J-18808-Ljbffr