CPI Plumbing & Heating
Join to apply for the
General Manager
role at
CPI Plumbing & Heating Continue with Google Continue with Google 6 days ago Be among the first 25 applicants Join to apply for the
General Manager
role at
CPI Plumbing & Heating Executive Summary
Interested in this role You can find all the relevant information in the description below.
The Executive Summary
The
General Manager
will oversee all aspects of a location’s day-to-day operations; the individual will drive
growth, performance metrics, create culture and develop all staff and management
, constantly striving to be a world-class operator and helping others to do the same. In addition to
full P&L ownership
, the General Manager is responsible for capturing a major MSA through organic growth and potentially leading additional M&A activity.
This is a unique entrepreneurship opportunity to take the “
path less travelled
.
” Your ability to drive growth within the business, navigate a successful acquisition, and build a culture of
customer excellence
and
employee satisfaction
will lead to a long-term career with significant opportunities with strong income for you and your team. We seek incredibly capable people because these individuals can have an expedited path to lead significant organic growth expansion initiatives and even be involved with additional M&A activity to rapidly expand. Experience in the trades is not necessary; General Managers receive an intensive program with one of our most successful service businesses before they assume the senior leadership role.
ApexOverview
Apex Service Partners has been founded through the acquisition of multiple leading home services businesses providing HVAC, plumbing and electrical services. This very fragmented industry is dominated by small and founder-owned businesses; these entrepreneurs in many cases have spent decades building companies that are respected essential services in their communities. Our strategy is to execute significant organic growth initiatives and high-frequency M&A.
This
decentralized roll-up strategy
necessitates
visionary, people-focused, financially savvy
b usiness leaderswho will aggressively growtheir businesses both organically and inorganically through add-on acquisitions. The opportunity to bring best in class business practices issignificant.
Job Overview
This leadership role is suited for a strong competitor who excels in a fast-paced environment, driven by seizing opportunities in an industry that many overlook; our leaders are career contrarians with strong character and vision. The ideal candidatewill be able to consider strategic, financial, and operational capabilities with a high level of emotional intelligence to help create a healthy, growing organization.
Key Responsibilities
Increase key metrics including revenue, sales conversion percentage, average invoice, employee retention, customer satisfaction and maintenance subscription plans. Deliver “ gold standard” of service and quality through training, accountability, and metrics. Develop culture, systems, and measures to teach and train industry leading staff, increasing eNPS and retention at all levels. Build a culture of purpose among the management team. Making a difference for our people and the communities in which we do business, helping impact the middle class through expansion of outstanding employment opportunities.
Candidate Requirements
Bachelor’s or equivalent 3+ years Management/Supervisory required, P&L experience strongly preferred Experience with, or deep respect for the Skilled Trades and/or similar industries Strong communication and organizational skills Ability to apply critical thinking, risk analysis and develop solutions A leader of character A leader who inspires “followership” amongst the men and women they serve (manage)
Compensation
General Managers can expect to make a very competitive six figure base and annual bonus, with extremely strong upside given performance and our expansion. There is a complete range of benefits including medical, dental, life and 401k matching.
(Things Not Normally in a Job Overview…but that Make a Difference to Ideal Candidates)
At Apex, our
values
define how we act…and truly believe them.
Embrace a Growth Mindset. As a business and as individuals, we constantly learn, stretch, challenge, and grow. We have limitless potential as people - and as an organization. Stay Scrappy, Have Fun. “You are not your job title.” We are hands-on people in a hands-on industry. We do what we need to, and have the work hard, have fun Improve through Collaboration. Whether working across functions, with clients, or our business partners, we get better with other points of view.We welcome ideas; weask,“ how else ” & “ why not? ” Be Fact Based & Metric Driven. We tackle problems (not people) and we do so in a data-focused way. Balanced with our other values, this makes for more accurate decisions which are still based in
Responsibilities
Financial:
Development and execution of strategy producing revenue Impacts and increases key metrics including conversion percentage, average invoice, PM plans
Customer Satisfaction
Implement systems, training and accountability to be “gold standard” with service and quality Impact and improve key metrics including NPS, reduction of callbacks. etc
Employee Development
Create culture and systems to teach, train and develop an industry leading staff Increase and impact employee retention at all levels and eNPS Impact and advise succession planning and career progression development programs Continuously seek and apply feedback to build aworld class employment product
Leadership
Builds deep relationships with all level of employees, cross-departmentally Becomes a positive, respected presence in the local community
Qualifications
3+ years Management/Supervisory experience required (Home Services, Sales Manager, Construction Management, or Military Leadership experience) 3+ years’ experience managing revenue, budgeting and/or P&L required Leader in current field of work Skilled Trades and/or Residential Services experience a plus Strong communication and organizational skills Ability to apply critical thinking, risk analysis and develop solutions
Salary & Benefits
General Managers typically earn $80,000 - $100,000 in their first year, with financial upside as the business grows Base Salary + Commissions Full Medical coverage and many other insurances including Dental, Vision, disability, Life, etc. 401K Matching PTO and Paid Holidays Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesConsumer Services Referrals increase your chances of interviewing at CPI Plumbing & Heating by 2x Get notified about new General Manager jobs in
Mount Vernon, WA . Burlington, WA $81,260 - $109,700 21 hours ago Burlington, WA $67,720.00 - $91,420.00 3 weeks ago Hamilton, WA $150,000.00 - $225,000.00 6 days ago Mount Vernon, WA $90,000.00 - $120,000.00 2 days ago Hamilton, WA $150,000.00 - $225,000.00 2 weeks ago Stanwood, WA $90,000.00 - $115,000.00 1 week ago Bellingham, WA $80,000.00 - $85,000.00 2 days ago Mount Vernon, WA $18.00 - $20.00 5 months ago Bellingham, WA $80,000 - $90,000 2 weeks ago Bellingham, WA $80,000 - $85,000 4 weeks ago Bellingham, WA $85,000 - $95,000 1 week ago Director of Pharmacy, Full-Time, Day ShiftAssociation Director of Advancement and Impact Bellingham, WA $140,000 - $155,000 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
General Manager
role at
CPI Plumbing & Heating Continue with Google Continue with Google 6 days ago Be among the first 25 applicants Join to apply for the
General Manager
role at
CPI Plumbing & Heating Executive Summary
Interested in this role You can find all the relevant information in the description below.
The Executive Summary
The
General Manager
will oversee all aspects of a location’s day-to-day operations; the individual will drive
growth, performance metrics, create culture and develop all staff and management
, constantly striving to be a world-class operator and helping others to do the same. In addition to
full P&L ownership
, the General Manager is responsible for capturing a major MSA through organic growth and potentially leading additional M&A activity.
This is a unique entrepreneurship opportunity to take the “
path less travelled
.
” Your ability to drive growth within the business, navigate a successful acquisition, and build a culture of
customer excellence
and
employee satisfaction
will lead to a long-term career with significant opportunities with strong income for you and your team. We seek incredibly capable people because these individuals can have an expedited path to lead significant organic growth expansion initiatives and even be involved with additional M&A activity to rapidly expand. Experience in the trades is not necessary; General Managers receive an intensive program with one of our most successful service businesses before they assume the senior leadership role.
ApexOverview
Apex Service Partners has been founded through the acquisition of multiple leading home services businesses providing HVAC, plumbing and electrical services. This very fragmented industry is dominated by small and founder-owned businesses; these entrepreneurs in many cases have spent decades building companies that are respected essential services in their communities. Our strategy is to execute significant organic growth initiatives and high-frequency M&A.
This
decentralized roll-up strategy
necessitates
visionary, people-focused, financially savvy
b usiness leaderswho will aggressively growtheir businesses both organically and inorganically through add-on acquisitions. The opportunity to bring best in class business practices issignificant.
Job Overview
This leadership role is suited for a strong competitor who excels in a fast-paced environment, driven by seizing opportunities in an industry that many overlook; our leaders are career contrarians with strong character and vision. The ideal candidatewill be able to consider strategic, financial, and operational capabilities with a high level of emotional intelligence to help create a healthy, growing organization.
Key Responsibilities
Increase key metrics including revenue, sales conversion percentage, average invoice, employee retention, customer satisfaction and maintenance subscription plans. Deliver “ gold standard” of service and quality through training, accountability, and metrics. Develop culture, systems, and measures to teach and train industry leading staff, increasing eNPS and retention at all levels. Build a culture of purpose among the management team. Making a difference for our people and the communities in which we do business, helping impact the middle class through expansion of outstanding employment opportunities.
Candidate Requirements
Bachelor’s or equivalent 3+ years Management/Supervisory required, P&L experience strongly preferred Experience with, or deep respect for the Skilled Trades and/or similar industries Strong communication and organizational skills Ability to apply critical thinking, risk analysis and develop solutions A leader of character A leader who inspires “followership” amongst the men and women they serve (manage)
Compensation
General Managers can expect to make a very competitive six figure base and annual bonus, with extremely strong upside given performance and our expansion. There is a complete range of benefits including medical, dental, life and 401k matching.
(Things Not Normally in a Job Overview…but that Make a Difference to Ideal Candidates)
At Apex, our
values
define how we act…and truly believe them.
Embrace a Growth Mindset. As a business and as individuals, we constantly learn, stretch, challenge, and grow. We have limitless potential as people - and as an organization. Stay Scrappy, Have Fun. “You are not your job title.” We are hands-on people in a hands-on industry. We do what we need to, and have the work hard, have fun Improve through Collaboration. Whether working across functions, with clients, or our business partners, we get better with other points of view.We welcome ideas; weask,“ how else ” & “ why not? ” Be Fact Based & Metric Driven. We tackle problems (not people) and we do so in a data-focused way. Balanced with our other values, this makes for more accurate decisions which are still based in
Responsibilities
Financial:
Development and execution of strategy producing revenue Impacts and increases key metrics including conversion percentage, average invoice, PM plans
Customer Satisfaction
Implement systems, training and accountability to be “gold standard” with service and quality Impact and improve key metrics including NPS, reduction of callbacks. etc
Employee Development
Create culture and systems to teach, train and develop an industry leading staff Increase and impact employee retention at all levels and eNPS Impact and advise succession planning and career progression development programs Continuously seek and apply feedback to build aworld class employment product
Leadership
Builds deep relationships with all level of employees, cross-departmentally Becomes a positive, respected presence in the local community
Qualifications
3+ years Management/Supervisory experience required (Home Services, Sales Manager, Construction Management, or Military Leadership experience) 3+ years’ experience managing revenue, budgeting and/or P&L required Leader in current field of work Skilled Trades and/or Residential Services experience a plus Strong communication and organizational skills Ability to apply critical thinking, risk analysis and develop solutions
Salary & Benefits
General Managers typically earn $80,000 - $100,000 in their first year, with financial upside as the business grows Base Salary + Commissions Full Medical coverage and many other insurances including Dental, Vision, disability, Life, etc. 401K Matching PTO and Paid Holidays Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesConsumer Services Referrals increase your chances of interviewing at CPI Plumbing & Heating by 2x Get notified about new General Manager jobs in
Mount Vernon, WA . Burlington, WA $81,260 - $109,700 21 hours ago Burlington, WA $67,720.00 - $91,420.00 3 weeks ago Hamilton, WA $150,000.00 - $225,000.00 6 days ago Mount Vernon, WA $90,000.00 - $120,000.00 2 days ago Hamilton, WA $150,000.00 - $225,000.00 2 weeks ago Stanwood, WA $90,000.00 - $115,000.00 1 week ago Bellingham, WA $80,000.00 - $85,000.00 2 days ago Mount Vernon, WA $18.00 - $20.00 5 months ago Bellingham, WA $80,000 - $90,000 2 weeks ago Bellingham, WA $80,000 - $85,000 4 weeks ago Bellingham, WA $85,000 - $95,000 1 week ago Director of Pharmacy, Full-Time, Day ShiftAssociation Director of Advancement and Impact Bellingham, WA $140,000 - $155,000 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr