Sr. Manager Business Intelligence

The Senior Manager of Business Intelligence should be equal parts strategist, technologist, and builder. In this role, you’ll serve as a hands-on BI leader, owning our reporting strategy and delivery while laying the foundation for a scalable business intelligence team. You’ll work closely with cross-functional partners in Operations, Marketing, and Finance to bring clarity to performance, optimize reporting workflows, and enable self-service analytics across the business. Successful candidates will have advanced analytical skills, the ability to create reporting and analyses that tell a story with data while providing actionable recommendations. This individual will develop innovative analytics and reporting solutions that inform and influence decisioning across retail and dining functions. DUTIES AND RESPONSIBILITIES: Strategic BI Leadership Define and execute a BI roadmap that aligns with business priorities and data platform capabilities Build relationships with key stakeholders/leaders and navigate cross-functionally to collaboratively deliver on priorities Partner with Information Technology team on current data platform functionality/enhancements and evaluation of future platforms and/or reporting tools Partner with business leaders to identify KPI frameworks and reporting standards Establish governance around data definitions, trusted datasets, and reporting SLAs Hands-On Reporting & Modeling Manage the entire process of creating analytical reports including, but not limited to, leading the business users in gathering, developing and creating business requirements documents Build and maintain executive dashboards and department-level reporting using BI tools Design semantic models, shared datasets, and re-usable DAX measures Support operational analytics via Sigma Data Apps and prescriptive workflows Team Building & Enablement Identify and prioritize resourcing needs as BI demands grow Mentor junior/partner analysts and help define the team structure Develop training, documentation, and enablement strategies for self-service users Document processes, technical designs, and best practices for future reference Work in an Agile development environment, collaborating with cross-functional teams Cross-Functional Collaboration Work closely with Data Engineering on Snowflake model design and Matillion ELT performance Serve as the analytics liaison between business users and technical stakeholders Drive adoption of modern BI tools and encourage a data-informed culture POSITION QUALIFICATIONS: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a similar degree relevant for performance of the essential functions of this job description 5+ years of experience in analytics, BI, or data strategy roles Proven SQL, DAX, and (ideally) Python skills Deep experience with Power BI and related tools such as Sigma BI Operational knowledge in key source systems SAP, UKG, WFM, and TM1 Strong understanding of data modeling in Snowflake and ELT/ETL processes (Matillion a plus) Ability to communicate effectively with technical and non-technical stakeholders Proven experience balancing hands-on dashboard development with strategic leadership Must bring a business first mindset, with a desire and readiness to lead a team as the BI function grows Demonstrate experience and proficiency in effective project management Demonstrate a proven track record of working closely with customers and collaboratively delivering solutions to meet business needs NICE TO HAVE: Experience with SAP S4/Hana data structure, implementation and/or support Experience with retail data domains (POS, inventory, promotions, eCommerce, loyalty) Familiarity with Azure based cloud platforms and orchestration tools #LI-Hybrid #LI-KB1 Equal Opportunity Employer

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