Kent State School of Fashion
Associate Director, Operational Excellence, University Culinary Services
Kent State School of Fashion, Kent, Washington, us, 98089
Associate Director, Operational Excellence, University Culinary Services Join to apply for the
Associate Director, Operational Excellence, University Culinary Services
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Kent State School of Fashion Continue with Google Continue with Google Associate Director, Operational Excellence, University Culinary Services 2 days ago Be among the first 25 applicants Join to apply for the
Associate Director, Operational Excellence, University Culinary Services
role at
Kent State School of Fashion Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Kent Campus - Kent Staff/Unclassified Closing on: Jul 23 2025 987831 University Culinary Services [100434]
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Job Title
Associate Director, Operational Excellence, University Culinary Services
Physical Location:
Kent Campus - Kent, OH
Salary
$84,974 - $118,866
Basic Function
Provides leadership for the culinary vision and supports organizational strategy. Responsible for setting initiatives, overseeing operational workforce, and liaising with People, Culture and Belonging for employee relations and talent acquisition processes. Provides direction and standards for procurement process flows, facility and project oversight, and provides standards for quality assurance and continual improvement and training. Reports to the Senior Director, University Culinary Services (UCS), or designated supervisor.
Additional Basic Function – If Applicable
Not applicable.
Examples Of Duties
Duties/essential functions may include, but not be limited to, the following:
Plan, review, and coordinate execution of workforce protocols. Provide strategic oversight of labor management for a multi-million dollar self-operated university dining program, ensuring efficient staffing models align with operational needs and financial sustainability; develop and implement benchmarks and goal strategies for labor and provide tools for operations to successfully meet their goals.
Provide oversight of personnel administration of culinary systems, purchasing, and facilities, to include the direct supervision of unclassified, classified, and bargaining unit employees, and the establishment and implementation of policies and procedures. Utilize data and labor metrics (e.g. productivity, overtime, turnover) to drive continuous improvement and operational efficiency.
Lead and represent Culinary Services in collective bargaining negotiations, hearings and bid-shift processes. Maintain departmental work rules for full-time and student team members. Serve as the liaison between university administration, People, Culture and Belonging, and dining leadership on labor-related policies, grievances, and negotiations, advocating for operational needs while maintaining compliance.
Develop, implement, and oversee standard operating procedures and food and dining presentation standards in partnership with the UCS senior leadership team. Implement and oversee training and professional development programs, ensuring staff receive the necessary skills, certifications, and ongoing learning opportunities to enhance service and safety standards. Partner with managers in developing talent and further enhancing culinary and leadership skills of staff.
Establish systems and processes to ensure quality assurance and product acceptability in all dining locations. Provide feedback to stakeholders and monitor processes, including conducting operational site visits for inspections for cleanliness, customer service and brand representation standards.
Direct, plan, and coordinate safety objectives and programs to ensure a healthy and safe environment.
Perform related duties as assigned.
Additional Examples Of Duties – If Applicable
Not applicable.
Minimum Qualifications
Bachelor's degree in hospitality, business, or a related field. Six years of progressively responsible experience in a dining environment. Must have experience in commercial or university food service operation. Must have experience operating in two of the three: retail, residential, and catering operations.
License/Certification
Ohio Department of Health Level Two certification in Food Protection. If not from Ohio must obtain within six months of employment.
Knowledge Of
Culinary equipment and facilities
Budgeting and inventory control of food
Menu management systems, and/or food ordering systems and recipe development systems
Retail, residential or catering operations
Skill In
Strategic planning
Supervising others
Written, verbal, and interpersonal communication *
Developing and facilitating staff development
Budget management
Ability To
Work collaboratively with students, families, faculty, and staff at all levels in a complex and diverse environment
Provide leadership and direction to others
Communicate clearly and work effectively in an environment characterized by change
Respond calmly and quickly to challenging situations
Work independently and as part of a team
Manage multiple projects and assignments
Adhere to deadlines
Foster a positive work environment
Work non-traditional hours, including evening and weekends as needed
Being able to synthesize information, communicate data, and collaborate and produce action plans ensuring follow-through
Preferred Qualifications – If Applicable
Experience in a higher education environment.
Experience managing multi-units.
Experience operating retail, residential, and catering operations.
Union management experience
Assessments
Asterisk (*) indicates knowledge, skills, abilities which require assessments
Working Conditions / Physical Requirements
None.
Working Schedule
Monday - Friday 8 AM - 5 PM or otherwise discussed with your supervisor.
Additional Information
Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.
Must pass a security check.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Description
For official job descriptions, visit www.kent.edu/hr.
Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free.
Disclaimer
The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.
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Job Alert 03fd60f2
Employment Type 5fbad809 Employment Type 9cc668b7 Staff/Unclassified
Staff/Unclassified
Locations 657a8428 Locations 4e41b63b Kent Campus - Kent, Ohio, United States
Kent Campus - Kent, Ohio, United States
Home Organization/Dept. ce69a09a Home Organization/Dept. bacb9735 University Culinary Services [100434]
University Culinary Services [100434]
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Associate Director, Operational Excellence, University Culinary Services
role at
Kent State School of Fashion Continue with Google Continue with Google Associate Director, Operational Excellence, University Culinary Services 2 days ago Be among the first 25 applicants Join to apply for the
Associate Director, Operational Excellence, University Culinary Services
role at
Kent State School of Fashion Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Kent Campus - Kent Staff/Unclassified Closing on: Jul 23 2025 987831 University Culinary Services [100434]
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
Add to favorites Favorited View favorites
Job Title
Associate Director, Operational Excellence, University Culinary Services
Physical Location:
Kent Campus - Kent, OH
Salary
$84,974 - $118,866
Basic Function
Provides leadership for the culinary vision and supports organizational strategy. Responsible for setting initiatives, overseeing operational workforce, and liaising with People, Culture and Belonging for employee relations and talent acquisition processes. Provides direction and standards for procurement process flows, facility and project oversight, and provides standards for quality assurance and continual improvement and training. Reports to the Senior Director, University Culinary Services (UCS), or designated supervisor.
Additional Basic Function – If Applicable
Not applicable.
Examples Of Duties
Duties/essential functions may include, but not be limited to, the following:
Plan, review, and coordinate execution of workforce protocols. Provide strategic oversight of labor management for a multi-million dollar self-operated university dining program, ensuring efficient staffing models align with operational needs and financial sustainability; develop and implement benchmarks and goal strategies for labor and provide tools for operations to successfully meet their goals.
Provide oversight of personnel administration of culinary systems, purchasing, and facilities, to include the direct supervision of unclassified, classified, and bargaining unit employees, and the establishment and implementation of policies and procedures. Utilize data and labor metrics (e.g. productivity, overtime, turnover) to drive continuous improvement and operational efficiency.
Lead and represent Culinary Services in collective bargaining negotiations, hearings and bid-shift processes. Maintain departmental work rules for full-time and student team members. Serve as the liaison between university administration, People, Culture and Belonging, and dining leadership on labor-related policies, grievances, and negotiations, advocating for operational needs while maintaining compliance.
Develop, implement, and oversee standard operating procedures and food and dining presentation standards in partnership with the UCS senior leadership team. Implement and oversee training and professional development programs, ensuring staff receive the necessary skills, certifications, and ongoing learning opportunities to enhance service and safety standards. Partner with managers in developing talent and further enhancing culinary and leadership skills of staff.
Establish systems and processes to ensure quality assurance and product acceptability in all dining locations. Provide feedback to stakeholders and monitor processes, including conducting operational site visits for inspections for cleanliness, customer service and brand representation standards.
Direct, plan, and coordinate safety objectives and programs to ensure a healthy and safe environment.
Perform related duties as assigned.
Additional Examples Of Duties – If Applicable
Not applicable.
Minimum Qualifications
Bachelor's degree in hospitality, business, or a related field. Six years of progressively responsible experience in a dining environment. Must have experience in commercial or university food service operation. Must have experience operating in two of the three: retail, residential, and catering operations.
License/Certification
Ohio Department of Health Level Two certification in Food Protection. If not from Ohio must obtain within six months of employment.
Knowledge Of
Culinary equipment and facilities
Budgeting and inventory control of food
Menu management systems, and/or food ordering systems and recipe development systems
Retail, residential or catering operations
Skill In
Strategic planning
Supervising others
Written, verbal, and interpersonal communication *
Developing and facilitating staff development
Budget management
Ability To
Work collaboratively with students, families, faculty, and staff at all levels in a complex and diverse environment
Provide leadership and direction to others
Communicate clearly and work effectively in an environment characterized by change
Respond calmly and quickly to challenging situations
Work independently and as part of a team
Manage multiple projects and assignments
Adhere to deadlines
Foster a positive work environment
Work non-traditional hours, including evening and weekends as needed
Being able to synthesize information, communicate data, and collaborate and produce action plans ensuring follow-through
Preferred Qualifications – If Applicable
Experience in a higher education environment.
Experience managing multi-units.
Experience operating retail, residential, and catering operations.
Union management experience
Assessments
Asterisk (*) indicates knowledge, skills, abilities which require assessments
Working Conditions / Physical Requirements
None.
Working Schedule
Monday - Friday 8 AM - 5 PM or otherwise discussed with your supervisor.
Additional Information
Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.
Must pass a security check.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Description
For official job descriptions, visit www.kent.edu/hr.
Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free.
Disclaimer
The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.
Apply Now
First Name (required) 23027429
Last Name (required) 770558ee
Email (required) 40f451d6
Not You?
Thank you
Sign up for Job Alerts
Job Alert 03fd60f2
Employment Type 5fbad809 Employment Type 9cc668b7 Staff/Unclassified
Staff/Unclassified
Locations 657a8428 Locations 4e41b63b Kent Campus - Kent, Ohio, United States
Kent Campus - Kent, Ohio, United States
Home Organization/Dept. ce69a09a Home Organization/Dept. bacb9735 University Culinary Services [100434]
University Culinary Services [100434]
First Name (required) a4f7f6a3
Last Name (required) 45b71ea3
Email (required) 383aab47
Not You?
Thank you
Refer a Friend
First Name (required) b86047b1
Last Name (required) a0595170
Email (required) 6f55b488
Referral f1029eec
Not You?
Thank you
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Clerical Specialist
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Assist in the development of a comprehensive student leadership program which complements and supports the mission of the university and enriches the quality of student learning. Provide day-to-day support and advising to the Undergraduate Student...Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesRetail Apparel and Fashion Referrals increase your chances of interviewing at Kent State School of Fashion by 2x Get notified about new Director Operational Excellence jobs in
Kent, WA . Seattle, WA $150,000 - $180,000 3 days ago Regional Director Operations, PE-backed Veterinary Platform Bellevue, WA $217,500 - $353,500 3 days ago Seattle, WA $140,000.00 - $160,000.00 2 days ago Seattle, WA $197,247.00 - $276,144.75 6 days ago Regional Director of Operations (Physical Therapy)Director Learning and Development - Workforce Development *HYBRID* Bellevue, WA $121,000.00 - $236,000.00 1 week ago Bellevue, WA $160,000.00 - $180,000.00 4 days ago Seattle, WA $120,000.00 - $140,000.00 3 weeks ago Seattle, WA $100,000.00 - $110,000.00 4 days ago Customer Success Executive Operations Director Seattle, WA $177,600.00 - $257,600.00 3 weeks ago Director Learning and Development - Workforce Development Federal Way, WA $195,000.00 - $265,000.00 1 month ago Seattle, WA $129,400.00 - $276,800.00 14 hours ago Seattle, WA $110,000 - $120,000 2 weeks ago Executive Director, IS Applications - Supply ChainExecutive Director, IS Applications - Supply Chain We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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