Patelco Credit Union
About Patelco Credit Union
Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.
Overview
We’re looking for a digital product manager who excels at customer-centric product design and has a knack for rallying teams of engineers and designers to build and deliver simple experiences that make it easy for Patelco members to manage their financial life . As part of the Digital Delivery organization, you’ll be responsible for translating our high-level strategic vision for online banking into a customer-centric product roadmap and lead its execution . As digital product manager, you’ll develop the product strategy, lead the day-to-day management of our online and mobile/app products, initiate , and prioritize projects and create the go-to-market plans.
Responsibilities
Own, develop and execute product vision, strategy, and roadmap . Continually iterate to ensure customer needs are met and that our online banking services remain competitive . Define end-to-end customer experiences, drive requirements, build and manage roadmaps and backlogs, and prioritize the work. Lead development of new features from concept to launch through the entire digital development life cycle – from research to ideation and prototyping to measuring and iterating . Work with a cross-functional team of designers, developers , and external partners in an agile environment to enhance our online and mobile products. Test and learn through customer research, production tests, and performance analysis to evolve our products and define rollout strategies . Lead research, testing, metrics analysis, data insights and experimentation to inform decisions . Partner with key internal stakeholders and external vendor partners to translate business strategies into digital features that delight our customers. Understand customer pain points, assist in defining solutions and bring them to life. Keep abreast of emerging technologies/AI, fintech innovations and digital banking trends to inform product direction and strategy .
Qualifications
Minimum Qualifications Bachelor’s Degree in Computer Science , Engineering, Math, Human-Center Design or equivalent field preferred . 5+ years of experience in digital product management 3+ years managing consumer-facing mobile products (apps and mobile web) Financial services experience strongly preferred Experience using Google Analytics Strong understanding and working experience utilizing design-thinking best practices– empathy, requirements definition, ideation, prototyping, and testing to deliver digital products and experiences
Target Base Pay
$100,966-$126,211 per year
Compensation at Patelco
Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
We Offer
Physical Health: Exceptional Medical, Dental, Vision, and Life Insurance benefits Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: Competitive compensation packages with bonus opportunity 401(k) with 3% Safe Harbor and 5% employer match Discounts on loan products Tuition reimbursement Emotional Health: Employee Assistance Program (EAP) PTO for part-time and full-time positions Paid holidays Personal Development: On-the-job training and skills development Internal transfer opportunities for career growth Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123 Minimum Qualifications Bachelor’s Degree in Computer Science , Engineering, Math, Human-Center Design or equivalent field preferred . 5+ years of experience in digital product management 3+ years managing consumer-facing mobile products (apps and mobile web) Financial services experience strongly preferred Experience using Google Analytics Strong understanding and working experience utilizing design-thinking best practices– empathy, requirements definition, ideation, prototyping, and testing to deliver digital products and experiences Own, develop and execute product vision, strategy, and roadmap . Continually iterate to ensure customer needs are met and that our online banking services remain competitive . Define end-to-end customer experiences, drive requirements, build and manage roadmaps and backlogs, and prioritize the work. Lead development of new features from concept to launch through the entire digital development life cycle – from research to ideation and prototyping to measuring and iterating . Work with a cross-functional team of designers, developers , and external partners in an agile environment to enhance our online and mobile products. Test and learn through customer research, production tests, and performance analysis to evolve our products and define rollout strategies . Lead research, testing, metrics analysis, data insights and experimentation to inform decisions . Partner with key internal stakeholders and external vendor partners to translate business strategies into digital features that delight our customers. Understand customer pain points, assist in defining solutions and bring them to life. Keep abreast of emerging technologies/AI, fintech innovations and digital banking trends to inform product direction and strategy .
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Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California. We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members. We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.
Overview
We’re looking for a digital product manager who excels at customer-centric product design and has a knack for rallying teams of engineers and designers to build and deliver simple experiences that make it easy for Patelco members to manage their financial life . As part of the Digital Delivery organization, you’ll be responsible for translating our high-level strategic vision for online banking into a customer-centric product roadmap and lead its execution . As digital product manager, you’ll develop the product strategy, lead the day-to-day management of our online and mobile/app products, initiate , and prioritize projects and create the go-to-market plans.
Responsibilities
Own, develop and execute product vision, strategy, and roadmap . Continually iterate to ensure customer needs are met and that our online banking services remain competitive . Define end-to-end customer experiences, drive requirements, build and manage roadmaps and backlogs, and prioritize the work. Lead development of new features from concept to launch through the entire digital development life cycle – from research to ideation and prototyping to measuring and iterating . Work with a cross-functional team of designers, developers , and external partners in an agile environment to enhance our online and mobile products. Test and learn through customer research, production tests, and performance analysis to evolve our products and define rollout strategies . Lead research, testing, metrics analysis, data insights and experimentation to inform decisions . Partner with key internal stakeholders and external vendor partners to translate business strategies into digital features that delight our customers. Understand customer pain points, assist in defining solutions and bring them to life. Keep abreast of emerging technologies/AI, fintech innovations and digital banking trends to inform product direction and strategy .
Qualifications
Minimum Qualifications Bachelor’s Degree in Computer Science , Engineering, Math, Human-Center Design or equivalent field preferred . 5+ years of experience in digital product management 3+ years managing consumer-facing mobile products (apps and mobile web) Financial services experience strongly preferred Experience using Google Analytics Strong understanding and working experience utilizing design-thinking best practices– empathy, requirements definition, ideation, prototyping, and testing to deliver digital products and experiences
Target Base Pay
$100,966-$126,211 per year
Compensation at Patelco
Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
We Offer
Physical Health: Exceptional Medical, Dental, Vision, and Life Insurance benefits Onsite fitness center at HQ and rewards for completing wellness related activities Financial Health: Competitive compensation packages with bonus opportunity 401(k) with 3% Safe Harbor and 5% employer match Discounts on loan products Tuition reimbursement Emotional Health: Employee Assistance Program (EAP) PTO for part-time and full-time positions Paid holidays Personal Development: On-the-job training and skills development Internal transfer opportunities for career growth Volunteer work Flexible work arrangements available for specific positions Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans IND123 Minimum Qualifications Bachelor’s Degree in Computer Science , Engineering, Math, Human-Center Design or equivalent field preferred . 5+ years of experience in digital product management 3+ years managing consumer-facing mobile products (apps and mobile web) Financial services experience strongly preferred Experience using Google Analytics Strong understanding and working experience utilizing design-thinking best practices– empathy, requirements definition, ideation, prototyping, and testing to deliver digital products and experiences Own, develop and execute product vision, strategy, and roadmap . Continually iterate to ensure customer needs are met and that our online banking services remain competitive . Define end-to-end customer experiences, drive requirements, build and manage roadmaps and backlogs, and prioritize the work. Lead development of new features from concept to launch through the entire digital development life cycle – from research to ideation and prototyping to measuring and iterating . Work with a cross-functional team of designers, developers , and external partners in an agile environment to enhance our online and mobile products. Test and learn through customer research, production tests, and performance analysis to evolve our products and define rollout strategies . Lead research, testing, metrics analysis, data insights and experimentation to inform decisions . Partner with key internal stakeholders and external vendor partners to translate business strategies into digital features that delight our customers. Understand customer pain points, assist in defining solutions and bring them to life. Keep abreast of emerging technologies/AI, fintech innovations and digital banking trends to inform product direction and strategy .
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