FSI Inc is hiring: Sr. Business Intelligence Analyst in La Vergne

Position Description:

We are seeking a detail-oriented Business Intelligence Analyst to join our team. The ideal candidate will transform data into insights that drive business decisions across operations, eCommerce, and customer service. The analyst will design, develop and maintain reporting solutions; build data pipelines; and collaborate with cross-functional teams to deliver impactful analytics. The analyst must have the hands-on, action-oriented attitude required to support the warehouse operations teams.

Responsibilities:

• Develop and maintain Operations Reporting and Executive Dashboards to support strategic initiatives
• Directly support warehouse operations to ensure product flow is uninterrupted
• Create and embed real-time reports for our eCommerce platform
• Develop data pipelines to combine data from multiple systems and create actionable insights
• Design and monitor Ops KPIs to evaluate team and business performance
• Partner with internal and external stakeholders, including employees, customers and vendors to gather requirements and translate them into technical solutions
• Lead the overhaul and optimization of our existing customer-facing reports solution for improved speed, reliability, and scalability
• Observe workflows and analyze large data sets to identify and implement process improvements
• Conduct inventory level analysis to support supply chain decisions
• Develop APIs to enable data access and integration between platforms
• Build and maintain SQL databases, data warehouses, and data marts
• Design, create and maintain ETL processes and data refresh schedules
• Recommend and implement optimal data strategies and roadmaps for business growth
• Apply SQL, JavaScript, Python, and HTML to automate customer reporting tools and applications
• Document all technical solutions and develop standard operating procedures for team members

Required Skills, Experience and Education:

• Bachelor's degree in Computer Science, Information Systems, Statistics, or related field
• 5+ years of experience in a Business Intelligence, Data Analyst, or similar role
• Proficiency in SQL, data modeling, and relational databases
• Strong experience with BI tools (e.g., Zoho Analytics, Power BI, Tableau)
• Familiarity with NetSuite reporting and eCommerce analytics
• Experience with API development and data integration
• Hands-on knowledge of ETL frameworks and data transformation
• Proficiency in scripting and data manipulation using Python, JavaScript, and HTML
• Excellent communication skills and ability to translate business requirements into technical solutions

Preferred Skills:

• Warehouse operations/logistics experience
• Exposure to Machine Learning and Artificial Intelligence concepts
• Experience with predictive analytics and advanced statistical modeling
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) for data processing

For any new hire at FSI, we require a background check and drug screening before beginning work.