Williams-Sonoma, Inc. is hiring: Administrative Assistant in South Brunswick

About Williams-Sonoma DC – South Brunswick, NJ

Williams-Sonoma, Inc. operates distribution centers that connect factories to retail, online and mail-order customers. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery and seek opportunities to gain new skills and advance, our Supply Chain Organization could be the place for you.

Williams-Sonoma, Inc Supply Chain Overview

We manage resources responsibly, care for our people, and act on our values. We are recognized for our commitment to sustainability, diversity, and customer service. This reflects our people-first approach.

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of space for small parcel, personalization, furniture, and manufacturing in the domestic US, with an agile distribution network
• Large package/furniture distribution centers in Southern California, Northern California, Texas, Georgia, and New Jersey (9.2M sq ft) plus 1.2M sq ft of standalone final-mile hubs
• Small package eCommerce distribution centers in Mississippi and Arizona (3.2M sq ft) with over 1,000 full-time and 1,500 seasonal/temporary associates in Mississippi
• Manufacturing: Sutter Street upholstery factories in North Carolina and Mississippi with over 1,400 full-time employees
• Transportation Department for Ocean, Air, Trucking, and Rail with over 30 professionals in Memphis, TN
• 700 associates in Sourcing offices across 10 countries in Asia and Europe (including China, Vietnam, Singapore, India, Italy, and Turkey)

The Administrative Assistant position is located in South Brunswick, NJ.

You’ll be excited about this opportunity because you will…

• Perform daily completion and publishing of various reports with detailed identification of discrepancies
• Trend analysis of variances and reporting of root causes and opportunities for coaching
• Manage administrative functions of claims processes and third-party provider compliance
• Conduct billing and third-party service quality audits
• Research orders and provide actionable feedback to improve customer experience
• Communicate quality issues and provide reporting via email
• Attend and, at times, help facilitate quality and compliance meetings with the Network Ops Team and third-party providers
• Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy, productivity (where applicable), and quality standards
• Coordinate handoff and action plans with the previous and following shift
• Create and implement standard operating procedures to properly complete a job function
• Promote safety awareness and cultivate the safety culture to avoid unsafe or hazardous conditions
• Be able to multitask and be extremely detailed in all written and verbal communications/documentation
• Other duties as assigned

Required qualifications

• High School Diploma or Equivalent
• 6 months of administrative or clerical experience, preferably in an upholstery manufacturing environment
• MS Office Proficient: Outlook & Word – Basic to Intermediate; Excel – Intermediate to Advanced
• Positive attitude, strong work ethic, ability to work under pressure and be a fast learner
• Strong verbal and written communication skills
• Excellent attendance and strong teamwork skills – willing to perform duties as needed
• Ability to work a flexible schedule and overtime when required

Physical requirements

• Able to utilize a phone and/or headset for a workday
• Typing and using a keyboard
• Must be able to use a computer for extended periods

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts, holidays (where applicable)
• Health, dental, and vision insurance, including same-sex domestic partner benefits; Identity Protection Plans and Pet Insurance
• For more information on benefits, visit MyWSIBenefits.com
• Learn about Supply Chain culture and regional associate events at: shorturl.at/R3OAX (Login credentials may be required)

EOE