Retail Sales Associate Job at Bonobos in Minneapolis

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Overview

P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Bonobos

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are real-life stores that deliver one-on-one service and expert fit advice. Don’t think traditional retail; Bonobos is something you haven’t seen before.

The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We’ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.

Guideshop Name: North Loop

Responsibilities and Qualifications

Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop. A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don’t think traditional retail; what you’re building here is something you haven’t seen before.

Key Responsibilities

• Responsible for delivering exceptional customer experiences and maximizing personal sales results
• Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
• Generate leads for current and future Bonobos business
• Consistently achieve personal sales goals
• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

Essential Qualifications

• Have 1-3 years of sales or relevant experience
• Knowledge of men’s fashion, fabrics, styles, and fit

Preferred Qualifications (Skills and Abilities)

• Collaborative; work well in a team setting and driven by relationship building
• Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
• Possess strong time management and organizational skills
• Strong communicator and skilled at written and verbal communication

Benefits and Compensation

PHOENIX offers a range of benefits to help protect full-time associates’ health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX partners with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, and more. Additionally, part-time associates may be eligible for paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Ful-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan. Actual compensation offered is dependent upon factors including location, education, relevant skills and experience.

Pay Range

$17.00 - $25.00 per hour

Compliance and Notice

If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 or email AssociateRelations@Express.com.

Notification to Agencies

PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies without a signed Master Service Agreement and HR approval.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development
• Retail