Cannabis & Glass is hiring: Budtender - Retail Associate in Spokane Valley

Overview

Cannabis & Glass is looking to add knowledgeable Retail Associates to our team. Join the most exciting and fastest growing company in the industry! If you enjoy working with and talking about cannabis, this is the right job for you. Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount on cannabis in the industry, and a generous incentive program!

As a Retail Associate (Budtender), you are the face of the brand. You'll guide customers through product selection, offer cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role perfect for someone passionate about cannabis, wellness, and retail service in a highly regulated environment.

Base pay range: $16.28/hr - $16.28/hr. At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.

Responsibilities

• Customer Service & Sales: Greet every customer warmly and professionally; build rapport and promote return visits; provide expert guidance on product selection based on individual needs, preferences, and regulations; educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects; offer recommendations based on customer health goals, product availability, and state regulations; promote loyalty programs, daily deals, and new product launches; ensure all customers/patients have a valid ID and meet all eligibility requirements before purchasing.
• Point of Sale Transactions: Accurately process transactions through POS and seed-to-sale tracking systems; handle financial transactions with integrity and accuracy; follow all transaction limits, discounts, and promotional pricing protocols.
• Compliance & Documentation: Adhere strictly to all state cannabis laws and internal SOPs (including ID verification, purchase limits, packaging, and labeling); maintain confidentiality and HIPAA compliance when handling patient/customer information; report discrepancies, compliance concerns, or suspicious activity to store leadership.
• Inventory & Merchandising: Assist with restocking, product rotation, and backstock organization; maintain merchandising standards by keeping displays neat, full, and visually appealing; verify accurate labeling and pricing on all retail products; support cycle counts and inventory audits as needed.
• Store Presentation & Cleanliness: Ensure the sales floor, waiting area, restrooms, and break room remain clean and organized; sanitize high-touch areas and workstations regularly; follow store opening, closing, and cash-handling procedures.

Qualifications

• Must be at least 21 years of age
• High school diploma or equivalent required
• 1+ year of customer service, hospitality, or retail experience; cannabis experience not required
• Strong interpersonal and active listening skills
• Basic math and computer skills; POS and inventory software experience a plus
• Ability to work flexible hours including weekends, evenings, and holidays
• Ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation
• Must meet all state requirements for employment in a licensed cannabis facility

Benefits And Compensation

• Pay starts at $16.28/hr plus additional earnings from tips
• Top-performing Retail Associates have the potential to earn $80 or more in tips per shift
• Employee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailers
• Generous bonus structure
• Health Benefits available, including both high-deductible and low-deductible plan options
• Employee Assistance Program (EAP)
• Paid Sick Leave (PSL)
• Holiday Pay for key holidays

Equal Opportunity Employer: Cannabis & Glass is an equal opportunity employer that promotes a diverse workplace and provides equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on protected characteristics as defined by federal, state, or local statute or ordinance.

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Purchasing
• Industries: Retail

Spokane Valley, WA is the location area of focus for this posting. Referrals increase your chances of interviewing and can help you get noticed.