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Position: Receptionist
Reports to: President
Company: Cannon Industries
Cannon Industries, a global company with headquarters in Rochester, New York, is a leading sheet metal and custom weld fabricator in the contract manufacturing industry. Our quality standards are high, with ISO and QS certifications. Cannon Industries, Inc. maintains a drug, smoke and alcohol free working environment.
Overview
Controls the flow of calls and visitors to the company. Provides administrative support to the President, Sales and Customer Service. Expedit es meetings, conferences, etc.
Minimum Qualifications
- Associates degree with 2 years experience in an office/administrative setting
- Legible handwriting with good written & oral communication skills
- Pleasant speaking voice
- Working knowledge with MS Windows and with office software (MS Word, Excel and Outlook)
- Ability to manage multiple priorities
- Ability to maintain a positive, professional demeanor under all circumstances
Receptionist Duties
- Answer telephone, route calls and take accurate messages
- Greet visitors, notify the person visited, monitor visitor activities in the public area of the building
- Operate paging system in a professional manner
- Maintain appearance of work area and conference room
- Operate office equipment such as faxes, copiers, postage meters and computers
- Assist with composing and publishing announcements and bulletins
Customer Service Duties
- Assist with data entry pertaining to customer orders in database daily
- Assist with maintaining all customer files
- Prepare customized quote blanks, prepare and send out quotes in a timely manner
- Generate and post internally customer delivery performance weekly (using charts & graphs)
- Send out customer service surveys quarterly
- Assist with coordination of company social events
- Report labor transactions
- Updates inventory as needed
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.
Seniority level
- Entry level
Employment type
- Contract
Job function
- Administrative
Industries
- Machinery Manufacturing